Specialist, Internal Communications

Nscale; New York (NY); Remote; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible time off

Parental leave

Retirement plan participation

Job summary

Nscale, a global AI infrastructure company, seeks a Specialist, Internal Communications to help run how the organization communicates with its employees as we scale across Europe and North America.

Reporting to the Senior Manager, Internal Communications, you will manage channels, newsletters, intranet updates, and company-wide events. This hands-on role offers broad responsibilities and requires strong writing, project management, and collaboration across executives and teams.

Qualifications

• 5+ years of experience in communications, marketing, events or a related field.
• Strong writing and editing skills with sharp attention to detail.
• Strong project management skills: you can run several workstreams at once, keep them on schedule and close the loop.

Responsibilities

• Manage approvals for company-wide email, ensuring Send meets standards before going out.
• Handle requests for Slack channels and email distribution lists, keeping them organized and up to date.
• Act as first point of contact for teams needing communications support and route requests accordingly.
• Pull together the company newsletter each week with contributors across the business.
• Keep intranet accurate and current with company news, team pages and resources.
• Support communications for company-wide rollouts and changes, including guides, FAQs and reminders.
• Coordinate scheduling and logistics for All Hands, fireside chats and other moments.
• Work with speakers, executives assistants and AV/events partners to run events smoothly.
• Track follow-ups and actions after each event.
• Keep the editorial calendar and request tracking up to date.
• Pull together reporting on communications performance (e.g., newsletter open rates).
• Provide support across the team during peak moments.
• Use AI tools to improve efficiency and document workflows.

Skills

Writing & editing

Project management

Stakeholder engagement

Cross-functional collaboration

Tools

Slack

Google Workspace

Notion

Job description

About Nscale

Nscale is the global hyperscaler engineered for AI infrastructure. Through vertically integrated AI solutions and modular, first-principles data center design across Europe, North America, and beyond, Nscale delivers the compute foundation for enterprise AI training, fine-tuning, and inference at scale.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

The Role

We are looking for a Specialist, Internal Communications to help run how Nscale communicates with its employees as we scale across Europe and North America.

Reporting to the Senior Manager, Internal Communications, you will be at the center of how the company stays informed and connected. You will run the processes that keep our channels working and manage the moments that bring a global company together, from All Hands to fireside chats. You will work with leaders and teams across the business, and see up close how a company builds its communications as it scales.

This is a broad, hands-on role with a lot of variety. Our team is small and deliberately unstructured, and you will pick up whatever the company needs at a given moment. The scope below is where we expect you to start, not where we expect you to stay.

What You’ll Do

Channels & Requests

• Manage approvals for company-wide email, making sure every send meets our standards before it goes out
• Handle requests for Slack channels and email distribution lists, and keep both organized and up to date
• Act as a first point of contact for teams who need communications support, and route requests to the right person

Content & Publishing

• Pull together our company newsletter each week, working with contributors across the business
• Keep our intranet accurate and current, including company news, team pages and key resources
• Support communications for company-wide rollouts and changes, such as new tools and security updates, including guides, FAQs and reminders

Events & Logistics

• Coordinate scheduling and logistics for company All Hands, fireside chats and other company-wide moments
• Work with speakers, executive assistants and AV and events partners so each moment runs smoothly
• Track follow-ups and action items after each event

Team Support

• Keep our editorial calendar and request tracking up to date
• Pull together reporting on how our communications are performing, such as newsletter open rates
• Provide support across the team during peak company moments
• Use AI tools to make our communications work more efficient, and help document and share these workflows with the team

What We’re Looking For

• 5+ years of experience in communications, marketing, events or a related field
• Strong writing and editing skills, with sharp attention to detail
• Strong project management skills: you can run several workstreams at once, keep them on schedule and close the loop
• Comfort working with a range of stakeholders, including senior leaders
• Familiarity with workplace tools such as Slack, Google Workspace and Notion, and an interest in learning new ones
• Sound judgment and discretion when handling confidential information
• A hands-on, can-do approach and comfort with shifting priorities

Nice to have: formal project management experience; experience working across time zones; experience with newsletter or email tools, intranet platforms, or event coordination; interest in technology or AI.

Our Commitment

At Nscale, we are committed to fostering an inclusive, diverse and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range: $80,000 USD - $150,000 USD

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here. Nscale does not accept unsolicited candidate submissions from recruitment agencies.