Specialist - Inside Sales

AmerisourceBergen Corporation; Northern (KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision care

Paid parental leave

Mentorship programs

Job summary

Cencora is seeking an Inside Sales Specialist to engage customers across digital channels, progress opportunities, renewals, and expansions from a remote location. You will develop account plans and perform pre/post-call research, documenting next actions and coordinating required quotes and contracts.

The role requires 2+ years in inside sales or related fields, a Bachelor's degree, and comfort with CRM tools. A CIS P/CSAM preferred. Remote work available across the U.S.

Qualifications

• Bachelor's degree in business administration, marketing, communications, sales, commerce, or a related field.
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Responsibilities

• Initiates proactive customer engagement across digital channels to progress opportunities, renewals, and expansions.
• Develops territory and account contact plans that optimize outreach cadence and follow-up activities within assigned accounts.
• Conducts pre- and post-interaction research to define objectives, anticipate customer needs, and document next actions.
• Negotiates commercial terms within established policy and coordinates required quoting and contract documentation for activation.
• Coordinates account program activities and solution adoption milestones with cross-functional partners to support realized value.
• Monitors product availability, service signals, and customer feedback to identify risks early and escalate issues through defined channels.
• Maintains accurate CRM and reporting records to strengthen pipeline visibility, forecasting reliability, and audit readiness.

Skills

Inside sales

CRM

Consultative selling

Account management

Negotiation

Digital channels

Education

Bachelor's degree in business/marketing/sales or related field

Tools

CRM systems

Sales tools

Job description

## Specialist - Inside SalesApply: Remote, PR: Full time: Posted Today: R2616228Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details****Responisbilities:*** This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.* Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.* Initiates proactive customer engagement across digital channels to progress opportunities, renewals, and expansions.* Develops territory and account contact plans that optimize outreach cadence and follow-up activities within assigned accounts.* Conducts pre- and post-interaction research to define objectives, anticipate customer needs, and document next actions.* Negotiates commercial terms within established policy and coordinates required quoting and contract documentation for activation.* Coordinates account program activities and solution adoption milestones with cross-functional partners to support realized value.* Monitors product availability, service signals, and customer feedback to identify risks early and escalate issues through defined channels.* Maintains accurate CRM and reporting records to strengthen pipeline visibility, forecasting reliability, and audit readiness.**Education:*** Bachelor's degree in business administration, marketing, communications, sales, commerce, or a related field, or equivalent experience required.**Experience:*** 2+ years of experience in inside sales, sales support, account management, business development, or a related field required.* Certified Inside Sales Professional (CISP) (AA-ISP) or equivalent preferred. Certified Strategic Account Manager (CSAM) or equivalent certification preferred. **Skills and knowledge:*** Working knowledge of business administration, sales, and marketing fundamentals.* Knowledge of remote selling motions across phone, video, and digital channels.* Ability to apply consultative selling and value-based messaging to customer needs.* Ability to develop and maintain long-term customer partnerships within assigned accounts.* Knowledge of contract concepts, pricing structures, and compliance expectations.* Ability to negotiate commercial terms within defined policies and guardrails.* Ability to conduct pre-call research, account planning, and post-call follow-up actions.* Ability to identify and qualify opportunities and progress them through close and renewal.* Ability to analyze sales activity, profitability, and performance data to prioritize actions.* Working knowledge of CRM and sales tools for pipeline, activity, and forecasting visibility.* Ability to coordinate onboarding, program implementation, and adoption activities across stakeholders.* Knowledge of product/solution positioning, access pathways, and launch coordination practices.* Working knowledge of institutional healthcare and/or commodity product sales environments.* Ability to document customer interactions and maintain accurate commercial records.# ******What Cencora offers******We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora