Specialist III, Honors and International Education

Lone Star College; Tomball (TX); On-site; USD 34,000 - 39,000; Full time

Job summary

Lone Star College System is seeking a Specialist III, Honors and International Education at the Tomball campus. This role provides advanced administrative support to the Honors and Global Scholars programs, handling inquiries, data entry, scheduling, and cross-campus coordination.

The position reports to a Manager-level role, requires a high school diploma or GED with 3 years of experience, and offers a salary range of $33,540 to $38,571 per year with full benefits.

Qualifications

• High School Diploma or GED and at least 3 years of experience.

Responsibilities

• Acts as first contact for students and visitors, handling routine information requests.
• Performs data entry using SharePoint modules for applications, rosters, scholarships, budgets, travel and conferences.
• Screens calls, answers routine questions, and troubleshoots center inquiries related to admissions, advising and enrollment.
• Schedules appointments and events, coordinates travel and maintains campus calendars.
• Collaborates with staff to support recruitment, admissions and enrollment efforts.

Skills

Communication

Customer service

Attention to detail

Office software

SharePoint

Education

High School Diploma or GED

Tools

SharePoint

Excel

Word

PowerPoint

Outlook

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to ourmission of providing transformational educational opportunitiesthat help individuals get from where they are to where they want tobe. Guided by our vision to lead higher education throughhigh-quality, affordable, and innovative learning opportunities,employees are expected to exemplify professionalism, integrity,accountability, and collaboration.

One LSC Philosophy

Through our One LSC Philosophy, we deliver excellent anduniform customer service, providing consistent information, anduniformly helping every student regardless of physical location,modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategicgoals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a GreatColleges to Work For institution by The Chronicle of HigherEducation. This recognition reflects our commitment to creatingan organizational culture where employees are valued, supported,and empowered.

Campus Marketing Statement

With 100,000 students and counting, Lone Star College Systemprovides transformational educational opportunities that helpindividuals get from where they are to where they want to be. Thetwo-year institution is training tomorrow's workforce today,offering more than 200 degrees and certification programs thatempower students to take the next step.

Lone Star College System has eight main campuses and more than 20locations in the Houston area. Learn more at LoneStar.edu.

Founded in 1988, Lone Star College-Tomball is the third-oldestcollege at LSCS. LSC-Tomball offers a wide range of academic andworkforce programs and is a leading college in the health sciences.LSC-Tomball is the founding college of the lifePATH'program, afour-year degree for adults with cognitive disabilities.LSC-Tomball enjoys a joint library partnership with Harris CountyPublic Library and an early college high school with the TomballIndependent School District.

The address is 30555 Tomball Parkway, Tomball, TX 77375. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE

Under general supervision, the Specialist III, Honors andInternational Education performs advanced and standardadministrative duties. Generally reports to a Manager-levelposition and provides specialized daily operations management forthe HIE campus office (Honors and/or Global Scholars). Activitiesinclude specialized support for director, students, and faculty atthe campus-level, as well as collaborating with the system-wide HIEstaff team and proactively contributing to a service-orientedenvironment.

ESSENTIAL JOB FUNCTIONS

1. Serves as first contact in the HIE campus center for allstudents, as well as internal and external visitors; assistsstudents by handling their requests and providing routineinformation
2. Scans mail, arranges in priority order, and distributes to oneor more managers
3. Screens calls for managers and responds to routine questions;answers all inbound calls and trouble shoots HIE Center to resolvestudent inquiries regarding the admissions process, advising info,registration requirements, and business functions, as well asgeneral inquires
4. Performs accurate data entry using custom SharePoint databasemodules (application, roster, scholarship, budget, travel andconference), including adding/dropping new students in the systemand correctly registering their classes and campus-level processingand tracking of program applications and scholarships; runs regularreports to ensure accuracy
5. Schedules tentative appointments for approval by manager, makesroutine travel arrangements; may schedule group meetings and assistwith set-up; maintains campus events and SharePoint projectcalendars
6. Collaborates with college staff and administrators to addressand provide a wide variety of assistance to students to promoterecruitment, admissions and enrollment
7. Maintains HIE space, including requesting equipment repair, aswell as stocking, organizing and maintaining supplies; Responsiblefor safety and maintenance of own equipment; may control ordisburse petty cash or monitor expenses charged against departmentaccounts
8. Promotes communication, program awareness and opportunitiesthat the division provides
9. Assists with the preparation of events includingcatalogs/flyers, promotional items, job aides, maps, room notices,etc. and may attend events to assist and/or inform the students andthe community of LSC programs
10. Coordinates with other administrative, maintenance, or clericalemployees in own department or throughout the college to accomplishsuch routine activities as ordering supplies, obtaining approvals,and collecting standard forms
11. May collect data and perform basic mathematical calculations,including assisting with budget documents and records
12. Contacts prospective students during peak registration andbefore each enrollment period starts to provide assistance with theenrollment process through phone calls or emails and includesregistering students for classes
13. Assists in scheduling and inputting classes and/or preparinginstructor classroom and project materials
14. With supervisor¿s approval, responsible for supporting theSystem-wide HIE staff member working group for collaborativeProfessional Development, cross-functionality, and generalcoverage
15. Responsible for other reasonable, related duties asassigned

KNOWLEDGE, SKILLS AND ABILITIES

• Strong oral and written communication skills
• Excellent customer service skills
• Strong attention to detail
• Proficiency with common office software (i.e. Outlook,Microsoft Word, Excel, PowerPoint). Ability to learn and useSharePoint.
• Ability to use and learn department database to enter, track,and maintain student and financial data, as well as budget modules.Some interpretation of information required.
• Ability to work on multiple projects
• Ability to multi-task and prioritize work assignments
• Ability to maintain confidentiality

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably todo the work. However, there may be some walking; standing; bending;carrying of light items, such as papers, books, or small parts; ordriving an automobile. No special physical demands are required toperform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in aMicrosoft Windows environment, calculator, phone and other generaloffice equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimalexposure to safety hazards

REQUIRED QUALIFICATIONS

• High School Diploma or GED and at least 3 years of experience,or an equivalent combination of education and experience

Salary

Hiring salary range is $33,540 - $38,571

Lone Star College provides a hiring salary range for all postedfull-time non-faculty positions. Where your salary offer would fallin that range is determined by your related experience andeducation. Should you receive an offer of employment from Lone StarCollege, the resume submitted in the application process will beutilized to calculate your salary offer. The information outlinedbelow will provide the Office of Human Resources everything neededto determine an accurate starting salary.

Your resume should provide a complete picture of your workexperience. The resume should include the following information foreach position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a partof an organization that offers a supportive, collegial workenvironment and excellent work/life balance. This includes a fullcomprehensive and competitive benefits package, a generous numberof paid holidays and vacation days, wellness programs, tuitionwaiver, professional development opportunities and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available atwww.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions aresubject to a criminal background check.