Specialist II CBB

ViziRecruiter,LLC.; Chicago (IL); Hybrid; USD 75,040 - 112,560; Full time

Job summary

A leading grocery retailer is seeking a Benefits Administration expert to act as a subject matter expert on various benefit programs. This role involves improving processes, ensuring compliance, and developing training materials while providing support across multiple internal and external teams. Candidates should have at least 5 years of experience in Benefits Administration with strong analytical skills. The position offers a hybrid schedule including 3 days on-site in Chicago, IL, and competitive compensation ranging from $75,040 to $112,560.

Qualifications

• 5 years of experience in Benefits Administration or claims processing.
• Strong understanding of ERISA and applicable benefit provisions.
• Excellent oral and written communication skills.

Responsibilities

• Coordinate with brand labor teams on CBA interpretation.
• Review and analyze documentation for SOX compliance.
• Develop and deliver training for CBB Coordinators.

Skills

Intermediate MS Office

Advanced Excel

HR systems knowledge

Customer Service Skills

Analytical and problem-solving

Education

Associate degree or equivalent

Tools

MS Visio

MS Project

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

Acts as a subject matter expert on various benefit programs defined in our collectively bargained agreements (CBA), such as H&W programs, Pension programs, and various other types of activities dictated by the CBA. Evaluates benefit program functionality within the HR systems, along with interaction with third party administrators, recommending innovative ways to improve processes. Serves as quality assurance lead for CBA administration in support of consistent administrative practices. Develops and maintains department documentation and training aids. Acts as primary resource for team members. Coordinates various data resources and produces financial summary reporting for Finance related to all benefits programs, in support of SOX controls. Works with a variety of internal and external contacts, including vendors, auditors, brokers and regulatory agencies.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.

Responsibilities

• Primary liaison with brand labor teams to assess CBA's and interpret content for necessary change management in the related HRIS system(s).
• Supports claims, contributions, and other data assessment initiatives as needed to assist the brand labor team(s) as well as external auditors and consultants.
• Reviews, updates and analyzes department documentation for accuracy and SOX compliance.
• Develops and supports training of new CBB Coordinators.
• Creates documentation and training of standard operating procedures for CBB team.
• Coordinates business user acceptance testing of system functionality, including supporting the development of business requirements and test plans. Delegates detailed test scripts to CBB team for execution, and ensures tested updates are working properly post-migration to production.
• Develops standard operating procedures. Monitors administrative integrity, develops tracking systems to monitor assigned benefit program transactions and makes technical system improvement recommendations.
• Oversees the integrity and accuracy of financial data and vendor payments for Plan reconciliation.
• Stays current on benefit trends and applicable legislation.

Requirements

• Associate degree or equivalent combination of education and work experience.
• Minimum of 5 years of related work experience in Benefits Administration, claims processing, collectively bargained benefits or other benefits related area.
• Intermediate MS Office, Visio and Project skills.
• Advanced Excel skills.
• HR systems knowledge.
• Strong understanding of ERISA and applicable benefit provisions.
• Strong Customer Service Skills.
• Basic accounting skills.
• Analytical and creative problem-solving skills.
• Strong oral and written communication skills.
• Strong organizational skills and detail orientation.
• Ability to instill customer focus in a work environment.

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

ME/NC/PA/SC Salary Range: $75,040 - $112,560