Specialist I, Product Specialist

R. L. Polk Mobility LLC; California (MO); Hybrid; USD 80,000 - 105,000; Full time

Job summary

Mobility Global is seeking a Client Advisor in the Los Angeles area to leverage automotive data for insightful, actionable outcomes. You will serve as the main liaison between OEM partners and Mobility Global, translating client needs into data-driven insights and strategic recommendations.

You will conduct analyses on vehicle registration, sales, and VIO data, prepare summaries, and support ongoing client success. This role includes coordinating with account teams and product development.

Qualifications

• 5–10 years automotive industry analytics experience.
• Excellent written and verbal communication and presentation skills.

Responsibilities

• Serve as primary client point-person for Mobility Global data solutions.
• Conduct automotive analysis, reporting and ad-hoc investigations for client objectives.
• Understand customer questions and needs to offer data-driven solutions and insights.
• Develop meaningful summaries and business implications for customer teams.
• Collaborate with account teams, production and product development on reports.
• Train clients to use Mobility Global data solutions and demonstrate value of data/tools.

Skills

Data storytelling

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

About the role

Location: Los Angeles, CA metro area Requirement: Mix of remote, office, and working on client site, based on specific client and current business environment or regulations/recommendations. If you have a background in the automotive industry and a passion for data analysis, this is the perfect opportunity to make a significant impact! Background in the automotive industry and a passion for data analysis are essential for this role. Automotive OEM experience is preferred. Position as a Client Advisor, leveraging automotive data to provide actionable insights and drive client success (not a sales role). Act as the main point of contact for clients, assisting them in navigating our data solutions effectively. Mobility Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. Mobility Global turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. Mobility Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.

The Client Advisor team

The Client Advisor team at Mobility Global is the main point of contact for our OEM partners in need of data to support their strategic business goals and initiatives, helping them make informed, data-driven decisions. We provide differentiated value and strategic insights to clients. Vehicle registration, sales, vehicles in operation (VIO), loyalty, and other data assets are leveraged to identify meaningful market trends and answer business critical questions.

The Role

The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of Mobility Global solutions.

Responsibilities and Impact

• Serve as primary client point-person to promote and support Mobility Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data).
• This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
• Understand customer questions and needs to offer data driven solutions and insights using Mobility Global data solutions.
• Develop meaningful summaries and business implications to various customer teams based on Mobility Global and client information.
• Assist in developing reports by collaborating with other Mobility Global members, including account teams, production and product development.
• Communicates customer needs/specifications, output and timing to project teams and other internal resources to ensure new development projects meet client needs.
• Train clients to use Mobility Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Conveys Voice of Customer (VOC) feedback to Mobility Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
• Possesses thorough knowledge of company’s products and applications - both licensed and non-licensed by the assigned client(s).

Compensation/Benefits Information

• Mobility Global states that the anticipated base salary range for this position is $80,000-$105,000.
• Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications.
• In addition to base compensation, this role is eligible for an annual incentive plan.
• This role is eligible to receive additional Mobility Global benefits.

What we're looking for

• Bachelor’s degree in Business Analytics, Business Administration, Math, Economics, or Marketing.
• Five to ten years automotive industry analysis experience in a marketing, sales, analytics or consulting.
• Excellent written and verbal communication and presentation skills, including ability to adapt to different audiences.
• Customer Service mindset – seeking to exceed customer expectations at every interaction.
• Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
• Ability to analyze data, develop actionable insights and tell stories with data.
• Ability to employ creative skills to design and develop visually impactful and informative data stories.

Equality, Diversity and Inclusion

It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities. Mobility delivers Essential Intelligence® that shapes decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.