Specialist I, eCommerce Logistics

The Andersons, Inc.; Maumee (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Andersons, Inc. is seeking a Specialist I, eCommerce Logistics to coordinate and optimize fulfillment, inventory, and operations for a rapidly growing omnichannel business.

You’ll work across channels like AndersonsLawn.com, Amazon, Walmart, and more to ensure exceptional service levels and accurate inventory. You will collaborate with internal teams, marketplace partners, carriers, and 3PLs to resolve issues and drive efficient order fulfillment, supporting profitable growth and improved

Qualifications

• Bachelor's Degree or equivalent in work experience.
• 1-3 years' relevant experience required.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Responsibilities

• Coordinate inventory, order fulfillment, and shipping across eCommerce channels and 3PL partners.
• Communicate between internal teams, marketplace partners, and fulfillment providers to resolve issues.
• Maintain knowledge of marketplace fulfillment requirements and shipping processes.
• Perform inventory reconciliation and monitor stock levels across fulfillment locations.
• Collaborate with Supply Chain, Customer Service, Sales, Marketing and IT teams for promotions and launches.
• Track and report metrics such as fill rates, discrepancies, order performance, and service levels.
• Support testing and maintenance of eCommerce systems, integrations, and improvements.
• Maintain records and documentation following policies and procedures.
• Escalate operational issues to senior team members when needed.

Skills

Organizational skills

Written and verbal communication

MS Office proficiency

Education

Bachelor's Degree

1-3 years experience

Tools

Microsoft Office Suite

Job description

As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most.

Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global.

What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement.

At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.

Position Summary

The Specialist I, eCommerce Logistics is responsible for coordinating and optimizing the fulfillment, inventory, and operational activities that support a rapidly growing omnichannel eCommerce business. This role manages the flow of products across multiple online sales channels including AndersonsLawn.com, Amazon, Walmart, TikTok Shop, Home Depot, Lowe's, and Target. The position serves as a critical link between internal teams, customers, marketplace partners, carriers, and third-party logistics (3PL) providers to ensure exceptional service levels, inventory accuracy, and order fulfillment performance. This position is highly collaborative and leverages data, technology, and operational expertise to drive efficiency, resolve issues, improve customer experience, and support profitable business growth across all eCommerce channels.

Key Responsibilities

• Support inventory, order fulfillment, and shipping activities across eCommerce channels and third-party logistics (3PL) partners to help ensure order accuracy and timely delivery
• Assist with communication between internal teams, marketplace partners, and fulfillment providers to resolve routine order, inventory shipping, and return-related issues
• Maintain knowledge of marketplace fulfillment requirements, retailer standards, and shipping processes to support daily operational activities
• Perform inventory reconciliation activities and assist with monitoring stock levels across fulfillment locations, including Amazon FBA and third-party warehouses
• Collaborate with Supply Chain, Customer Service, Sales, Marketing and IT teams to support promotions, product launches, and inventory planning efforts
• Track and report operational metrics such as fill rates, inventory discrepancies, order performance, and shipping service levels
• Support testing, implementation, and maintenance of eCommerce systems, integrations, and process improvements
• Maintain accurate records and documentation while following company policies, marketplace requirements, and operational procedures
• Escalate operational issues and exceptions to senior team members when needed

What is Expected of You and Others at This Level

• Performs routine, entry-level assignments
• Knowledge and exposure to fundamental theories, principles and concepts gained through education and/or experience
• Develops competence by performing structured work assignments
• Uses existing procedures to solve routine or standard problems
• Receives instruction, guidance and direction

Competencies Expected Of You And Others At This Level

• Collaborates - Builds partnerships and works cooperatively with others to achieve shared objectives
• Ensures Accountability - Holds self and others accountable to meet commitments
• Being Resilient - Rebounds from setbacks and adversity when facing difficult situations
• Customer Focus - Builds strong customer relationships and delivers customer centric solutions
• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization
• Optimizes Work Processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity

Education And Experience

• Bachelor's Degree required (or the equivalent in work experience)
• 1-3 years' relevant experience required
• Excellent organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite or similar software

Physical Requirements And Working Environment

• Prolonged periods of sitting at a desk and working at a computer

Disclaimer

The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.

Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract.

Finally, we want to help you stay informed and safe during your job search. Please note that The Andersons only uses company email addresses, which contain "@andersonsinc.com" or "@theandersons.com", to communicate with candidates via email. If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender’s email address. If something seems unusual, we encourage you to verify communications and report any concerns through [e-mail].

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