Specialist I, Administrative Support

The Chronicle Of Higher Education, Inc.; Hurst (TX); On-site; USD 34,110 - 41,690; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Specialist I, Administrative Support at Northeast Campus.

Reporting to campus leadership, you will provide routine clerical, administrative, and project support to the Student Success & Advising department while serving as a front-line contact for students and staff. This full-time, clerical role requires a high school diploma or GED and one year of related experience, with opportunities to develop organizational skills, calendar management,

Qualifications

• High School diploma or GED required.
• One year of related work experience.
• Strong customer service and communication skills.

Responsibilities

• Provides clerical/secretarial support and basic administrative procedures.
• Maintains unit records and calendar management; schedules appointments.
• Answers phones, greets visitors, and manages front desk tasks.
• Prepares memos, emails, invoices, and other routine documents.
• Performs other related duties as assigned.

Skills

Customer service

Interpersonal skills

Team collaboration

Critical thinking

Computer applications

Word processing

Spreadsheet software

Presentation software

Education

High School diploma or GED

Associate's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Title: Specialist I, Administrative Support

Department: Student Success & Advising

Campus Location: Northeast Campus

Employee Classification: CLR – Clerical

Position Type: FT – Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay – $37,900

Work Hours: Varies based on department needs; Office hours are Monday – Thursday 8:00am – 7:00pm, Friday 8:00am – 5:00pm and Saturday 9:00am – 1:00pm.

Remote Eligible: This position is not eligible for remote work

Job Summary

Reporting to the assigned campus leader, this role is responsible for providing routine clerical, administrative, and project support to their assigned department(s). This position may serve as the primary point of operational and administrative contact for internal and external constituencies.

Primary Duties and Responsibilities

• EssentialPerformance Requirements:
  • Provides clerical/secretarial support
  • Performs basic administrative procedures
  • Performs basic, unit-specific tasks
  • Maintains unit records
  • Answers phones and runs front desk
  • Schedules appointments and maintains calendars
  • Distributes and sends mail
  • Prepares and creates memos, emails, invoices, etc.
  • Performs assigned duties
• Service Excellence:
  • Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
  • Completes all required training and professional development sessions sponsored through the Tarrant County College (TCC)Institute
  • Supports the mission, values, goals, and principles of the College
• Supervision:
  • Works under the general supervision of assigned department leadership
• Performs other related tasks as required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• High School diploma or GED
• One (1) years' of working experience related to the Essential Performance Requirements

Preferred Qualifications

• Associate's degree
• One (1) year's working experience in a college or university setting related to the Essential Performance Requirements

Knowledge, Skills and Abilities

• Skilled in excellent customer service and interpersonal relationships
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicate problems in a fast‑paced environment where the demands for work are varied and unpredictable in scope and volume
• Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software

Physical Demands and Work Environment

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.