Specialist - Genova

LVMH Group; Town of Italy (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive tailored welfare offers

Free beauty product gifts

Access to discounts on Sephora and LVMH products

Extraordinary planning of activities

Job summary

LVMH Group in New York is seeking a Specialist to join the Genova team. In this role, you will manage the floor across key product categories, facilitate communication among the team, and support daily operations and strategy. Candidates should have 3-4 years of experience in retail, strong team management skills, and a focus on KPIs and budget management. The position offers a dynamic work environment, opportunities for learning and growth, and meaningful rewards such as discounts on Sephora and LVMH products.

Qualifications

• Minimum of 3-4 years of experience in a similar role, preferably within retail.
• Knowledge of commerce KPIs and confidence in budget management.
• Ability to manage a team and foster a positive team spirit.
• Dynamism, flexibility, and resilience.

Responsibilities

• Manage the floor across key product categories.
• Facilitate communication between Store Manager and Beauty Advisors.
• Support Managers in daily activities and strategies.
• Monitor team KPIs and motivate team members.
• Coordinate commercial activities and manage stockroom.
• Implement company procedures and policies.
• Train new hires and guide their development.
• Build relationships within the organization and celebrate team successes.

Skills

Team management

Budget management

KPI analysis

Flexibility and dynamism

Job description

As a Specialist, and a valued member of the Genova team, you will excel and enjoy this position if you are ready to actively handle the following missions:

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide them through their growth and development path in collaboration with Managers.
• Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.

Do not hesitate to apply if you have:

• Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Working Environment: enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee.

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.