Specialist - Lucca

LVMH Group; Town of Italy (NY); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Free beauty product gifts

Discounts on Sephora and LVMH products

Annual Convention and team buildings

Résumé du poste

LVMH Group is seeking a Specialist for their Sephora brand in New York to manage product categories and support the Store Manager. The ideal candidate will have 3-4 years of experience in similar roles within dynamic retail environments, along with strong team management and KPI analysis skills. Benefits include community engagement, a culture of empowerment, and meaningful rewards such as beauty product gifts and discounts. This is a unique opportunity to thrive in a proactive and fast-paced environment.

Qualifications

• Minimum of 3-4 years' experience in retail roles.
• Ability to manage team dynamics and objectives.
• Knowledge of KPIs and budget management.

Responsabilités

• Manage product categories and support store manager.
• Facilitate communication within the team.
• Monitor and motivate team performance.

Connaissances

Team management

Budget management

KPI analysis

Flexibility

Description du poste

Sephora is a global beauty retail brand that values diversity, inclusion, and empowerment. As a Specialist in the Lucca team, you will be responsible for managing key product categories and supporting the store manager to ensure the best customer experience.

Responsibilities

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide them through their growth and development path in collaboration with Managers.
• Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.

Qualifications and Experience

• Minimum of 3‑4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

How to be Successful in the Role

By staying results‑oriented and proactive in this fast‑paced and dynamic environment, you will contribute to the success of Sephora.

Benefits

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: tools, space and opportunity to learn, innovate and lead.
• Working Environment: extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: from delighting clients every day to inspiring our industry at large.
• Sephora Stands: positive social and environmental impact activities organized by the “Sephora Stands” committee.