Specialist - Fiordaliso

Sephora USA, Inc; Town of Italy (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive welfare offers

Free beauty product gifts

Discounts on Sephora and LVMH products

Job summary

Sephora USA, Inc in New York is seeking a Specialist to manage store operations and lead the Beauty Advisor team. The role requires strong team management and KPI analysis skills, with at least 3-4 years of relevant experience.

You will coordinate promotions, support Managers in daily activities, and ensure compliance with company policies. A vibrant work culture that promotes growth and inclusivity is part of Sephora’s commitment.

Qualifications

• Minimum of 3-4 years of experience in similar roles.
• Knowledge of key commerce KPIs and confidence in budget management.
• Demonstrated ability to manage a team and foster collaboration.
• Dynamism, flexibility, and resilience.

Responsibilities

• Manage floor activities across key product categories.
• Facilitate communication between Store Manager and team.
• Support Managers in daily store operations and HR strategy.
• Monitor team KPIs and motivate towards goals.
• Coordinate commercial activities like promotions and events.
• Manage stockroom and ensure optimal stock levels.
• Implement company procedures and commercial policies.
• Train new hires and support their development.
• Build relationships with diverse groups and celebrate successes.

Skills

Team management

Budget management

KPI analysis

Communication skills

Flexibility

Job description

As a Specialist, and a valued member of the Milano Fiordaliso team, you will excel and enjoy this position if you are ready to actively handle the following missions:

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide them through their growth and development path in collaboration with Managers.
• Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.

Do not hesitate to apply if you have:

• Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
• Working Environment: enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
• Work that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.