Specialist, Education Operations

Relativity; Wisconsin; Hybride; USD 66 000 - 100 000; Plein temps

Avantages offerts par ce poste

Remote/Hybrid work

Competitive compensation

Annual performance bonus

Long-term incentives

Résumé du poste

Relativity is seeking a Specialist to support education program execution with operational and administrative tasks, ensuring smooth delivery of learning experiences while driving automation to improve efficiency across processes.

The role requires 1–3 years of experience, strong attention to detail, and collaboration across teams. Remote/Hybrid work and a competitive compensation package are offered.

Qualifications

• 1-3 years' experience in education programs or program management.
• Excellent communication and detail orientation.
• Familiarity with LMS and training platforms.

Responsabilités

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs in a timely fashion.
• Execute training and certification contracts, coordinating with Finance and Legal to refine processes.
• Run program logistics and create related SOPs; facilitate upskilling sessions on scheduling trainings, workshops, and webinars.

Connaissances

Attention to detail

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Outils

Salesforce

Skilljar

AI tools

Description du poste

Job Overview

The Specialist supports execution of educationprograms through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.

Posting Type

Remote/Hybrid

Job Overview

The Specialist supports execution of educationprograms through operational and administrative tasks, ensuring smooth delivery of learning experiences, while also working to automate and increase efficiency to those processes.

Job Description And Requirements

Key Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries ina timelyfashion related to various education programs
• Executestrainingandcertificationcontracts, workingwith Finance and Legalto refine and improve
• Run programlogisticsand create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systemsand process improvement
• Own projects, process improvements, and AI innovations to scale andeliminatemanual processes
• Track action items, schedules, and support timelinesfor team and stakeholders
• Communicate program updates with stakeholders

Qualifications

• 1-3years' experience
• Strong attention to detail, excellent communication, curiosity,
• Basic experience with Skiljar and AItools
• Preferred experience with Salesforce, Skilljar

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$66,000 and $100,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills

• Collaboration
• Communication
• Needs Assessment
• Process Improvements
• Program Management
• Relationship Building
• Sales Enablement
• Stakeholder Management
• Strategic Planning
• Training Delivery