Specialist, Data and Development Operations

Farm Sanctuary; Town of Dix (NY); Presencial; USD 31 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive benefits package

13 paid holidays

Generous paid time off

Health, dental, vision, and life ins.

403(b) plan

Flexible spending accounts

Long-term disability insurance

CALM meditation app access

Nivati wellness platform access

Resumo da oferta

Farm Sanctuary is seeking a Specialist, Data and Development Operations, an on-site role supporting fundraising efforts through meticulous donor data management and reliable reporting. You will process gifts, maintain donor records, and drive data quality to enable effective fundraising and engagement.

Working with Development, Finance, and Technology, you will improve workflows, support CRM exports/imports, and help ensure accurate, timely data across systems.

Qualificações

• 2–4 years of CRM donor database experience.
• Strong data management and reporting skills.
• Familiarity with CRM systems and donor data standards.

Responsabilidades

• Coordinate administrative operations: mail processing, banking and offsite tasks in Watkins Glen area.
• Process incoming donations (checks, cards, online gifts) and ensure accurate CRM entry.
• Maintain donor records, affiliations, and contact details.
• Ensure gifts are coded and recorded per Development and Finance protocols.
• Support imports/exports and data transfers between CRM and other systems.
• Respond to internal requests for donor information and data updates.

Conhecimentos

Interpersonal communications

Attention to detail

Organizational skills

Problem solving

Adaptability

Driver's license

Ferramentas

Salesforce

Descrição da oferta de emprego

Specialist, Data and Development Operations

***Application Deadline: Accepting Applications Until Filled***

Job Description:

The Specialist, Data and Development Operations is an on-site role that supports Farm Sanctuary’s fundraising efforts by maintaining accurate donor data, producing reliable reports, and ensuring the timely and accurate processing of gifts. This role combines strong data management and Salesforce reporting skills with day-to-day development operations, including gift processing, donor record maintenance, and process improvement. Working closely with Development, Finance, and Technology, the Specialist helps strengthen data integrity, streamline workflows, and improve the team’s ability to access and use information to support fundraising and donor engagement.

Responsibilities

Administrative Operations:

• Coordinate mail processing, sorting and distributing all incoming mail and packages.
• Perform routine logistical offsite tasks in Watkins Glen and surrounding area including banking and mail pickup.
• Field all general inquiries to Farm Sanctuary's primary office, including incoming calls, voicemails, and emails, and assist office visitors.

Development Operations

• Process incoming donations, including checks, credit cards, and online gifts, ensuring accurate and timely entry into the CRM and applicable financial systems.
• Prepare and maintain donation batches and supporting documentation in accordance with established procedures.
• Ensure gifts are accurately coded, allocated, and recorded according to established Development and Finance protocols in a timely manner.
• Coordinate with Finance on deposits, reconciliations, discrepancies, and other issues related to gift processing.
• Support duplicate record identification and resolution in the CRM.
• Maintain accurate supporter records, including contact information, preferences, affiliations, and other relevant data.
• Process updates received from Development staff and other internal sources, ensuring changes are accurately reflected in the appropriate systems.
• Support imports, exports, and data transfers between the CRM and other data generating systems, following established procedures and quality control practices.
• We have a robust matching gift and workplace giving program. This role is responsible for managing this process, including downloading reports from various platforms and recording the data into the CRM.
• Respond to internal requests for donor information, lists, data updates, and operational support in a timely and professional manner.

Preferred Qualifications:

• Ideally 2 to 4 years of experience in CRM donor database work
• Effective verbal and written interpersonal communications skills
• Ability to display sensitivity, tact and responsiveness with constituents, staff, management, especially with confidential information
• Efficient organizational skills and attention to detail
• Ability to work in a dynamic environment, handling varied tasks simultaneously while meeting multiple and competing deadlines
• Adept technological skills including willingness to learn new platforms as needed; Intermediate proficiency with spreadsheet and document creation software required; database experience preferred
• Resourcefulness and effective problem solving skills
• Poise and fluent adaptability to unexpected situations and developments
• Valid driver’s license is required and must meet insurability standards for company vehicle access.
• Familiarity with Farm Sanctuary programs, preferred
• Willingness to commit to Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom.
• Open to learning about and putting into practice the ideals of equity and social justice, and the principles embedded in Farm Sanctuary’s mission

We embrace candidates from a range of backgrounds and experiences, regardless of whether they satisfy all the specified requirements. We encourage you to apply, even if you have an unconventional or non-traditional background

Physical Requirements

• Ability to lift up to 25 lbs regularly: up to 50 lbs occasionally
• Ability to perform prolonged periods in a stationary position when performing administrative tasks.
• Perform repeated motions involving the wrists, hands, and/or fingers for data entry, filing, and using office equipment (computers, phones, etc.).
• Ability to bend, lift, push, stoop, stretch, climb, and crawl as needed to perform various tasks around the facility.
• Must be able to communicate effectively in person, by telephone, video conferencing, and other electronic communication methods.
• Close visual acuity is required to perform activities such as reading reports, analyzing data, and viewing computer terminals.
• Must be able to ascend or descend ladders, stairs, and ramps to perform tasks such as accessing storage areas, equipment, or multi-level sites.
• Must be able to travel to banks, stores or other locations on behalf of the company by means of driving.

Job Specifications

• Terms of employment: Regular Full time, non exempt position
• Reports to: Director, Site Operations
• Pay: $27/Hour
• Farm Sanctuary adheres to a non-negotiation philosophy regarding compensation and benefits outside the posted pay in our commitment to equitable hiring practices

Direct reports: None

• Travel: Limited local travel
• Benefits: Competitive benefits package, including 13 paid holidays; generous paid time off; health, dental, vision, and life insurance; 403(b) plan; flexible spending accounts; long-term disability insurance; free access to the CALM meditation app; and access to the Nivati wellness platform

Farm sanctuary is committed to a diverse, equitable, and inclusive workplace where all employees are respected, valued, and feel a sense of belonging. We work hard to provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type. We take our duty seriously to protect employees with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We believe that our prioritization of diversity, equity, and inclusion is a strength and essential to achieving our mission. A diverse workforce brings many perspectives, ideas, and experiences, leading to more creative and effective solutions to our complex issues. By embracing diversity and creating an inclusive environment, we foster a culture of belonging where innovation and growth can thrive. We are dedicated to promoting diversity, equity, and inclusion in all aspects of our organization, including hiring and recruitment practices, employee development and training, and interactions with the communities we serve. We believe that diversity, equity, and inclusion are core components in fulfilling our mission of rescuing and protecting farmed animals from cruelty, and we are committed to creating a culture of respect, civility, and compassion for all.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Any photos or videos taken in the scope of employment and/or related to Farm Sanctuary are considered work product and intellectual property of Farm Sanctuary.

Please note that, because we are unable to sponsor visas at this time, we are only able to consider candidates who are legally authorized to work in the United States and currently reside in the United States.

I certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I understand that omission or misstatement of material fact on this application may be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. I hereby authorize Farm Sanctuary to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (unless otherwise noted on application) and authorise the references I have listed to disclose to Farm Sanctuary any information related to my work records without giving me prior notice of this disclosure. I release Farm Sanctuary from any claims, demands, or liabilities arising out of or related to this disclosure. I understand that, if offered employment by Farm Sanctuary, my employment will be at-will, meaning either Farm Sanctuary or I can terminate that employment with or without good cause and with or without advance notice and agree that nothing conveyed to me during the application process by Farm Sanctuary has altered this at-will employment relationship. I understand that nothing contained in this application or conveyed in any interview is intended to create an employment contract between me and Farm Sanctuary.