Specialist, Customer Acquisition - Trilingual

Jobgether; United States; Hybrid; USD 8,900 - 13,000; Full time

Benefits offered by this job

Full-time employment

Location in São Paulo, Brazil

Remote/hybrid work option

Professional development

Sales incentives

Job summary

Jobgether is seeking a dynamic sales professional in a role centered on customer acquisition, product promotion, and renewals management. You will manage high-volume calls and emails, qualify leads, and drive revenue growth while maintaining accurate CRM records and robust forecasting.

Ideal candidates have 2+ years in sales or related roles, are fluent in Portuguese, English, and Spanish, and can operate effectively in a remote or home-based setup.

Qualifications

• 2+ years in sales, customer service, or related role.
• Trilingual in Brazilian Portuguese, English, and Spanish.
• Proven track record of meeting sales targets.
• Experience with high-volume outbound calls and emails.
• Strong interpersonal, negotiation, and objection-handling skills.
• Proficient with Microsoft Office; quick to learn tools.
• Familiarity with CRM platforms like Salesforce.
• Excellent organizational skills; able to manage multiple interactions remotely.

Responsibilities

• Drive customer acquisition and sales: Engage prospective customers through high-volume outbound calls and emails, identify opportunities, qualify leads, and convert prospects into customers.
• Promote products and services: Develop a strong understanding of product features, benefits, and technical capabilities to present relevant solutions based on customer needs.
• Manage renewals and customer retention: Support contract renewals, address customer concerns, overcome objections, and resolve barriers to product adoption and satisfaction.
• Achieve sales targets: Work toward individual and team sales quotas, contribute to revenue growth, and identify opportunities to expand customer relationships.
• Maintain accurate sales forecasts: Prepare and provide reliable weekly, monthly, and quarterly sales forecasts to support planning and performance monitoring.
• Manage customer interactions: Handle a high volume of daily customer contacts professionally, ensuring clear communication and a positive experience throughout the sales process.
• Maintain CRM records: Keep customer relationship management systems updated with accurate information, interaction histories, lead status, and sales activity.
• Support customer success initiatives: Conduct customer health checks, qualify leads, gather customer feedback, and represent the voice of the customer to help improve products and services.
• Collaborate with the sales team: Work closely with colleagues and the Sales Manager to achieve performance objectives, address challenges, and maintain consistent service quality.
• Adapt to changing business needs: Learn new technologies, use customer and sales data effectively, and respond to competitive pressures and evolving customer expectations.

Skills

Sales experience

Outbound outreach

Negotiation

Multilingual (PT-BR, English, Spanish)

CRM (Salesforce)

Tools

Salesforce

MS Office

Job description

Accountabilities

• Drive customer acquisition and sales: Engage prospective customers through high-volume outbound calls and emails, identify opportunities, qualify leads, and convert prospects into customers.
• Promote products and services: Develop a strong understanding of product features, benefits, and technical capabilities to present relevant solutions based on customer needs.
• Manage renewals and customer retention: Support contract renewals, address customer concerns, overcome objections, and resolve barriers to product adoption and satisfaction.
• Achieve sales targets: Work toward individual and team sales quotas, contribute to revenue growth, and identify opportunities to expand customer relationships.
• Maintain accurate sales forecasts: Prepare and provide reliable weekly, monthly, and quarterly sales forecasts to support planning and performance monitoring.
• Manage customer interactions: Handle a high volume of daily customer contacts professionally, ensuring clear communication and a positive experience throughout the sales process.
• Maintain CRM records: Keep customer relationship management systems updated with accurate information, interaction histories, lead status, and sales activity.
• Support customer success initiatives: Conduct customer health checks, qualify leads, gather customer feedback, and represent the voice of the customer to help improve products and services.
• Collaborate with the sales team: Work closely with colleagues and the Sales Manager to achieve performance objectives, address challenges, and maintain consistent service quality.
• Adapt to changing business needs: Learn new technologies, use customer and sales data effectively, and respond to competitive pressures and evolving customer expectations.

Requirements:

• Relevant experience: At least 2 years of experience in sales, customer service, customer acquisition, or a related customer-facing role.
• Trilingual communication skills: Professional proficiency in Brazilian Portuguese, English, and Spanish, with the ability to communicate effectively with customers across all three languages.
• Sales performance: Demonstrated success in achieving individual sales targets, contributing to team quotas, and meeting commercial performance goals.
• Outbound sales experience: Experience managing high volumes of customer calls and email outreach, ideally in a target-driven sales environment.
• Customer engagement and persuasion: Strong interpersonal, negotiation, and objection-handling skills, with the ability to communicate product value and build customer trust.
• Problem-solving abilities: A proactive approach to identifying customer needs, addressing concerns, overcoming obstacles, and recommending appropriate solutions.
• Technology proficiency: Excellent knowledge of Microsoft Office applications and the ability to learn new technologies, systems, and data-driven tools quickly.
• CRM experience: Familiarity with Salesforce or similar customer relationship management platforms, including maintaining accurate customer records and tracking sales activity.
• Organizational skills: Ability to manage multiple customer interactions, prioritize tasks, maintain accurate documentation, and meet deadlines in a fast-paced environment.
• Teamwork and accountability: A collaborative mindset, strong time management, and the ability to work independently while contributing to shared sales objectives.
• Work environment adaptability: Experience working remotely or a willingness to adapt to a home-based work arrangement, where applicable.

Benefits:

• Full-time employment: A full-time opportunity in a customer acquisition and sales-focused role.
• Location: Based in São Paulo, Brazil, with the potential for a home-based work arrangement depending on operational requirements.
• Professional development: Opportunities to strengthen sales, negotiation, customer relationship management, and multilingual communication skills.
• Collaborative environment: Work alongside a sales team and management to achieve shared goals and develop customer-focused solutions.
• Performance-driven experience: Build commercial expertise through customer acquisition, lead conversion, contract renewals, and sales performance management.
• Compensation and additional benefits: Salary, commissions or performance incentives, healthcare coverage, paid leave, equipment provisions, and other benefits are not specified in the available job description and should be confirmed during the recruitment process.