Specialist - Collections

Padgett Law Group; United States; Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

4 weeks PTO

Parental leave

Holidays off

Health insurance

401k match

Training opportunities

Flexible schedule

Job summary

Padgett Law Group, a leading creditors' rights firm, seeks a Specialist - Collections to manage debt recovery for lenders and debt buyers. You will oversee pre-suit collection steps, ensure FDCPA compliance, and coordinate with internal attorneys to move files toward litigation.

The role requires strong organizational skills, excellent verbal and written communication, and the ability to work with a team in a fast-paced environment.

Qualifications

• Deep understanding of the FDCPA and state collection laws.
• Proficiency with legal collection software, court filing databases, and public records systems.
• Ability to work with others in a congenial and team-oriented manner.
• Excellent verbal and written communication skills.

Responsibilities

• Assess delinquent accounts referred by institutional lenders and financial clients.
• Negotiate lump-sum settlements or payment plans before initiating legal action.
• Manage high-volume legal notices, debt validation letters, and dispute document requests.
• Coordinate directly with internal attorneys to transition non-compliant files into litigation.
• Research debtor assets, employment status, and contact details using advanced skip-tracing tools.
• Document all communication trails meticulously to serve as evidence in potential court cases.
• Execute pre-suit collection strategies to secure voluntary payments before initiating legal action.
• Track lawsuit lifecycles to coordinate post-judgment remedies like wage garnishments and bank levies.

Skills

Verbal communication

Written communication

Organizational skills

Team player

Adaptability

Tools

Legal collection software

Court filing databases

Public records systems

Job description

Padgett Law Group (PLG) is an elite, full-service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm’s practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors, and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by The M Report, a leading default services industry publication, as a Top 25 Company to Work For.

At Padgett Law Group, our mission is simple: to attract and retain the most talented individuals within our industry while delivering high-quality legal services to our clients. We understand our crucial role as our clients strive to provide an ethical and empathetic experience. We contribute to that through our long-standing and recognizable firm culture that is visible during every interaction with PLG—and amongst ourselves. At PLG, we stand on our decades-long tradition of merit, respect, hard work, and excellent results, and we use that foundation for every service we provide. As a firm, we believe that our mission can only be truly realized through investment in our core values of People, Precision, and Performance.

At Padgett Law Group, we're not just looking for talented employees to join our growing team. We're looking for leaders who cultivate those around them and contribute to our path forward; we're looking for individuals who appreciate our culture and commit to our shared goals; we're looking for people who want to be more than employees, processors, or paper pushers.

Our vision is to build the most compelling law firm that is home to the industry’s best talent, as we are today and as we grow in the future.

What’s in it for you? Padgett Law Group believes in investing in our employees and ensuring that they have all the resources necessary to succeed - including a competitive, comprehensive, and valuable benefits package. As a full-time PLG employee, you will receive:

• 4 weeks of PTO from day one (which increases with tenure)
• Paid Parental and Grandparent Leave
• 7 Paid Company Holidays and your birthday off every year
• Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more
• Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program
• 401k (with company match)
• Extensive Training and Development Opportunities
• Flexible work schedules including in-office, hybrid, and remote working capabilities and more!

The Specialist -Collections manages debt recovery for the firm’s clients by representing lenders, banks, or debt buyers in the collections process. This role handles the critical phase before a formal lawsuit is filed, ensuring strict compliance with complex legal guidelines, and assists in executing post-judgement processes.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Assess delinquent client accounts referred by institutional lenders and financial clients.
• Negotiate lump-sum settlements or payment plans before initiating legal action.
• Manage high-volume legal notices, debt validation letters, and dispute document requests.
• Coordinate directly with internal attorneys to transition non-compliant files into litigation.
• Research debtor assets, employment status, and contact details using advanced skip-tracing tools.
• Document all communication trails meticulously to serve as evidence in potential court cases.
• Execute pre-suit collection strategies to secure voluntary payments before initiating legal action.
• Track lawsuit lifecycles to coordinate post-judgment remedies like wage garnishments and bank levies.

Requirements

• Deep understanding of the FDCPA (Fair Debt Collection Practices Act) and state-specific legal collection laws.
• Proficiency with legal collection software, court filing databases, and public records systems.
• Ability to work with others in a congenial and team-oriented manner.
• Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
• Excellent verbal and written communication skills.