Specialist - Collections

Padgett Law Group; Tallahassee (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO from day one

Parental leave

Company holidays

Health insurance

401k with match

Training opportunities

Flexible work arrangements

Job summary

Padgett Law Group in Tallahassee, FL, seeks a Specialist - Collections to manage debt recovery for lenders and debt buyers, handling pre-suit actions with strict FDCPA compliance and coordination with internal attorneys.

You will negotiate lump-sum settlements or payment plans, oversee high-volume notices, and support post-judgment remedies, while contributing to a results-driven, client-focused culture.

Qualifications

• Experience with debt collection processes and FDCPA guidelines.
• Ability to negotiate settlements and payment plans.
• Familiarity with skip-tracing tools and public records.
• Proficient in documenting communications and case notes.

Responsibilities

• Assess delinquent accounts from lenders and financial clients.
• Negotiate lump-sum settlements or payment plans.
• Manage high-volume debt notices and document requests.
• Coordinate with attorneys to move files toward litigation when needed.
• Research debtor assets and contact details.
• Track pre-suit and post-judgment actions such as wage garnishments.

Skills

Debt collection

Negotiation

Skip tracing

FDCPA

Tools

Legal collection software

Job description

Description

Padgett Law Group (PLG) is an elite, full-service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm’s practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors, and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by

Description

Padgett Law Group (PLG) is an elite, full-service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm’s practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors, and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by The M Report, a leading default services industry publication, as a Top 25 Company to Work For.

At Padgett Law Group, our mission is simple:

to attract and retain the most talented individuals within our industry while delivering high-quality legal services to our clients. We understand our crucial role as our clients strive to provide an ethical and empathetic experience. We contribute to that through our long-standing and recognizable firm culture that is visible during every interaction with PLG-and amongst ourselves. At PLG, we stand on our decades-long tradition of merit, respect, hard work, and excellent results, and we use that foundation for every service we provide. As a firm, we believe that our mission can only be truly realized through investment in our core values of People, Precision, and Performance.

We’re looking for leaders who cultivate those around them and contribute to our path forward; we’re looking for individuals who appreciate our culture and commit to our shared goals; we’re looking for people who want to be more than employees, processors, or paper pushers.

Our vision

to build the most compelling law firm that is home to the industry’s best talent, as we are today and as we grow in the future.

Benefits

What’s in it for you?

Padgett Law Group believes in investing in our employees and ensuring that they have all the resources necessary to succeed - including a competitive, comprehensive, and valuable benefits package. As a full-time PLG employee, you will receive:

• 4 weeks of PTO from day one (which increases with tenure)
• Paid Parental and Grandparent Leave
• 7 Paid Company Holidays and your birthday off every year
• Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more
• Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program
• 401k (with company match)
• Extensive Training and Development Opportunities
• Flexible work schedules including in-office, hybrid, and remote working capabilities and more!

The Specialist -Collections manages debt recovery for the firm’s clients by representing lenders, banks, or debt buyers in the collections process. This role handles the critical phase before a formal lawsuit is filed, ensuring strict compliance with complex legal guidelines, and assists in executing post-judgement processes.

Essential Duties And Responsibilities

• Assess delinquent client accounts referred by institutional lenders and financial clients.
• Negotiate lump-sum settlements or payment plans before initiating legal action.
• Manage high-volume legal notices, debt validation letters, and dispute document requests.
• Coordinate directly with internal attorneys to transition non-compliant files into litigation.
• Research debtor assets, employment status, and contact details using advanced skip-tracing tools.
• Document all communication trails meticulously to serve as evidence in potential court cases.
• Execute pre-suit collection strategies to secure voluntary payments before initiating legal action.
• Track lawsuit lifecycles to coordinate post-judgment remedies like wage garnishments and bank levies.

Requirements

• Deep understanding of the FDCPA (Fair Debt Collection Practices Act) and state-specific legal collection laws.
• Proficiency with legal collection software, court filing databases, and public records systems.
• Ability to work with others in a congenial and team-oriented manner.
• Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
• Excellent verbal and written communication skills.