Specialist, Clinical Informatics

CVS Health; Phoenix (AZ); On-site; Full time

Job summary

An innovative healthcare company is seeking a Lead Clinic Informatics Specialist to enhance patient care by leading a dedicated team of Clinic Scribes. This role involves training and supporting Scribes, ensuring accurate documentation, and coordinating clinic operations. Join a passionate team committed to transforming healthcare delivery in underserved communities. Embrace a collaborative culture that values initiative and results, while enjoying competitive benefits and a supportive work environment. If you're ready to make a meaningful impact in healthcare, this is the opportunity for you!

Benefits

Paid vacation and sick time

Generous 401K match with immediate vesting

Health benefits

Wellness screenings

Tobacco cessation programs

Weight management programs

Confidential counseling

Financial coaching

Tuition assistance

Flexible work schedules

Qualifications

• At least 6 months of experience as a Clinic Informatics Specialist (Scribe).
• Exceptional interpersonal, written and verbal communication skills.

Responsibilities

• Lead a team of 4-5 Clinic Scribes and provide ongoing training.
• Document patient information and assist in medical management.
• Coordinate Regional Scribe coverage and support clinic initiatives.

Skills

Interpersonal skills

Written communication

Verbal communication

Documentation accuracy

Self-starter initiative

Ability to adapt

Education

Experience as a Clinic Informatics Specialist (Scribe)

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

Company: Oak Street Health

Title: Lead Clinic Informatics Specialist

Location:

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

The Lead Clinic Informatics Specialist is a critical member of the Scribe Program. They champion the organization's mission to provide high quality patient care by leading their Clinic Scribe team. The Lead Clinic Scribe acts as an in-clinic expert on all Scribe related matters including: training, coordinating coverage and assistance with implementation of any new clinic initiatives. In addition, they will engage with the Senior Scribes to facilitate successful execution of Scribe activities in each clinic. This new addition to the Oak Street Health team will be responsible for ensuring the smooth day to day operations of these essential activities.

Core Responsibilities:

• Lead a team of 4-5 Clinic Scribes
• Ongoing training and support of Clinic Scribes
• In-clinic point person for coding and workflow questions
• Wellness Review Visit Review assistance
• Coordinate Regional Scribe coverage
• Observe and record patient encounters/examinations
• Document patient information, history and diagnoses
• Assist in medical management
• Document medical decision making
• Other duties, as assigned

What are we looking for?

• Ability to succeed in a fast-paced, ever-changing environment
• Self-starter with high degree of drive, initiative, and follow through
• Exceptional interpersonal, written and verbal communication skills
• Expert in accurate and specific documentation
• Commitment to company vision
• At least 6 months of experience as a Clinic Informatics Specialist (Scribe)
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/17/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.