Analyst,Clinical Informatics

Hispanic Alliance for Career Enhancement; Hammond (IN); On-site; Full time

Job summary

A leading health solutions company is seeking a Sr. Medical Scribe to coach and support medical scribes, enhancing patient experience and provider efficiency. The role involves leadership, training, and collaboration with various healthcare professionals to ensure high-quality care.

Benefits

Affordable medical plans

401(k) with match

Employee stock purchase plan

Flexible benefits including paid time off

Qualifications

• At least 8 months of CIS/scribe experience.
• Leadership experience or natural leadership tendencies.

Responsibilities

• Partner with regional leadership for scribe hiring, onboarding, and training.
• Support clinic initiatives ensuring high-quality patient care.
• Identify trends and opportunities for workflow improvements.

Skills

Leadership

Coaching

Problem Solving

Communication

Excel

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Title: Sr. Medical Scribe

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Analyst (Sr. Clinical Informatics Specialist or Sr. Medical Scribe) at Oak Street Health is to serve as a coach for medical scribes to help provide an exceptional patient experience and maximize provider efficiency.

The Clinical Informatics Analyst is a senior medical scribe who supports and coaches medical scribes in clinics. Scribes partner with physicians, nurse practitioners, or physician assistants to support charting, billing, coding, and EMR navigation, aiming to enhance patient experience and provider efficiency. The analyst leads, coaches, and supports scribes regionally, collaborating with Practice Managers, Population Health Directors, Regional VPs, and Medical Directors. Deep knowledge of OSH’s business model aspects like risk scoring, clinical documentation, and scribe performance is expected.

Core Responsibilities:

Leadership & Coaching:

• Partner with regional leadership for scribe hiring, onboarding, and training.
• Support clinic initiatives ensuring scribes are trained and workflows support high-quality patient care, including EMR documentation hygiene, thorough charting, quality metrics, and addressing care gaps.
• Follow CIS evaluation timelines, including shadowing, chart reviews, and gap assessments, reporting results to leadership.
• Identify trends and opportunities for workflow and efficiency improvements, collaborating with leaders.
• Organize quarterly regional scribe events for team building.
• Master content areas such as coding, billing, EMR navigation, risk scoring, clinical guidelines, and scribe training.
• Organize and deliver monthly training to the regional CIS team.
• Attend training sessions organized by central leadership.
• Perform other duties as assigned.

Ideal candidates will be (required):

• Passionate about their work and motivated to grow with a fast-paced organization.
• In good standing as a CIS or scribe.
• Authorized to work in the US.

Ideal candidates will be (strongly preferred):

• At least 8 months of CIS/scribe experience.
• Leadership experience or natural leadership tendencies.
• Experience with project management, including developing scopes, engaging stakeholders, tracking progress, and maintaining documentation.
• Comfortable with ambiguity and problem-solving.
• Enthusiastic about improving CIS program efficiency and effectiveness.
• Intermediate to advanced Excel skills and data warehouse experience.

Additional Details:

Weekly Hours: 40

Time Type: Full-time

Pay Range: $21.10 - $40.90 per hour

Pay varies based on experience, education, location, and other factors. Role may include bonuses, commissions, or incentives.

Our people fuel our future. We value diversity and foster a workplace where every colleague feels valued and included.

Benefits:

• Affordable medical plans, 401(k) with match, employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible benefits including paid time off, family leave, dependent care, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 11/09/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.