Specialist, Client Solutions

Influential; New York (NY); Remote; USD 70,000 - 80,000; Full time

Job summary

Influential, a leading influencer marketing company, seeks a Specialist in Client Solutions to enhance campaign execution. The role involves managing workflows, coordinating with teams, and ensuring deliverables. Ideal candidates have experience in digital marketing, especially in hair care, and strong communication skills.

Benefits

Remote work capability

Flexible time off

Comprehensive medical, dental & vision insurance

401(k) matching

Collaborative work culture

Qualifications

• 3+ years of experience in digital, online, PR, or advertising environment.
• Experience with beauty brands, especially hair care.
• Comfortable working autonomously in a remote environment.

Responsibilities

• Manage workflow within project management platform.
• Support campaign execution teams in planning and reporting.
• Act as liaison between talent and Influential.

Skills

Attention to detail

Verbal communication

Written communication

Project management

Education

Bachelor's degree or equivalent experience

Tools

Google Apps

MS Office

Job description

Join to apply for the Specialist, Client Solutions role at Influential

Join to apply for the Specialist, Client Solutions role at Influential

Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.

We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!

What we offer:

• Remote company - work from home!
• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental & vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!
  
  

Influential, is looking for an experienced Specialist to join our Client Solutions team. The ideal candidate will learn how we execute campaigns, working closely with our Client and Campaign Management teams to ensure scope, timelines, and processes are met. We're looking for team members who are eager to learn and ready to dive headfirst into all things Influential. The ideal candidate can handle multiple competing tasks on a daily basis and has a passion for hair care.

In general, on a typical day you will:

• Manage the workflow and completion of tasks within our project management platform
• Support campaign execution teams in all aspects of planning and reporting
• Coordinate closely with Campaign Management on creator communication to ensure scope, timelines, and protocols are being met
• Act as liaison between talent and Influential to ensure deliverables and payments are organized and timely
• Perform content moderation to ensure brand safety is met for every participating influencer across all social campaigns
• Communicate effectively (written & verbal) with key stakeholders including Account Management, Performance Media, Strategy & Analytics, and Operations to track deliverables and ensure client needs are being met
• Become an expert in our proprietary tech platform, organizing talent and campaign information as necessary
  
  

Being a Specialist, Client Solutions requires:

• Bachelor's degree or equivalent experience
• Physically located on the east coast
• 3+ years of work experience in digital, online, PR or advertising environment
• Experience working with beauty brands, with an emphasis in hair care
• Interest in managing and coordinating projects in a fast-paced environment
• Superior written and verbal communication skills with even stronger attention to detail
• Comfortable working autonomously in a fully remote environment where details often change
• Knowledgeable and/or interested in all major social platforms (Instagram, TikTok, YouTube, Twitter, Facebook, Pinterest)
• Proficiency in Google Apps and MS Office, and other general technology platforms
• You keep up with the latest trends and innovations within the world of social media
  
  

Bonus points if:

• Experience at a marketing-tech or media start-up
• You're passionate about social media and/or influencer marketing
  
  

Salary Range:

$70,000 - $80,000

About Influential

Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner. (www.influential.co)

Influential is an equal opportunity employer.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Marketing Services

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