Specialist, Client Processing

BNY Mellon; New York (NY); On-site; USD 52,000 - 80,000; Full time

Job summary

BNY Mellon in New York, NY is seeking a Specialist, Client Processing to join the GSS Enablement team. You will manage end-to-end repo workflows for trade, collateral, and liquidity, coordinating with technology, client service, risk, and product teams to drive operational improvements.

The role requires a bachelor’s degree with up to 3 years of experience, strong analytical and communication skills, and a data-driven approach to resolving exceptions and ensuring timely settlements.

Qualifications

• Bachelor's degree or the equivalent combination of education and experience is required.
• Finance, business, economics, accounting, or business preferred.
• 0-3 years of total work experience is preferred.
• Strong analytical and problem-solving skills with ability to triage exceptions quickly and drive timely resolution.
• Demonstrate operational risk and control mindset with ability to follow procedures, document evidence, and meet tight deadlines and cutoffs.
• Clear written and verbal communication skills, comfortable engaging with clients, market partners, and internal stakeholders in a fast-paced environment.

Responsibilities

• Facilitate end to end repo workflows including trade, collateral, and liquidity management.
• Monitor and resolve operational exceptions in real time such as breaks, collateral shortfalls, pledges, releases, and wire issues.
• Daily reconciliations across our proprietary systems will be essential, with responsibility for resolving exceptions and ensuring timely settlements.
• Troubleshoot collateral optimization tasks given specific client parameters including eligibility, concentration, and liquidity constraints.
• Collaborate with technology, client service, risk, and product teams to address operational exceptions and driving enterprise initiatives.
• Maintain comprehensive documentation, procedures, and evidence of controls whilst contributing to operational metrics and reporting.
• Identify process improvement opportunities such as automation and workflow enhancements, and explore AI integration to reduce manual touchpoints.

Skills

Analytical thinking

Problem solving

Written and verbal communication

Stakeholder management

Education

Bachelor's degree or equivalent

Finance / Economics / Business background preferred

Job description

We're seeking a future team member for the role of Specialist, Client Processing to join our GSS Enablement team. This role is located in New York, NY.

In this role, you'll make an impact in the following ways:

• Facilitate end to end repo workflows including trade, collateral, and liquidity management.
• Monitor and resolve operational exceptions in real time such as breaks, collateral shortfalls, pledges, releases, and wire issues.
• Daily reconciliations across our proprietary systems will be essential, with responsibility for resolving exceptions and ensuring timely settlements.
• Troubleshoot collateral optimization tasks given specific client parameters including eligibility, concentration, and liquidity constraints.
• Collaborate with technology, client service, risk, and product teams to address operational exceptions and driving enterprise initiatives.
• Maintain comprehensive documentation, procedures, and evidence of controls whilst contributing to operational metrics and reporting.
• Identify process improvement opportunities such as automation and workflow enhancements, and explore AI integration to reduce manual touchpoints.

To be successful in this role, we're seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required.
  • Finance, business, economics, accounting, or business preferred
• 0-3 years of total work experience is preferred.
• Strong analytical and problem-solving skills with ability to triage exceptions quickly and drive timely resolution across internal and external stakeholders.
• Demonstrate operational risk and control mindset with ability to follow procedures, document evidence, and meet tight deadlines and cutoffs.
• Clear written and verbal communication skills, comfortable engaging with clients, market partners, and internal stakeholders in a fast-paced environment.

Preferred qualifications:

• Back-office operations experience in financial services
• Familiarity of US triparty repo mechanics and US treasury clearing processes.
• Exposure to industry change programs such as US treasury central clearing, US treasury 24x7, or Equities 23x5, etc.
• Understanding of regulatory frameworks and risk management best practices.
• Experience with enterprise-level continuous improvement projects, workflow automation, or artificial intelligence initiatives.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $52,000 and $80,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team.