Specialist, Billing

Norton Rose Fulbright; Dallas, Town of Texas, Atlanta (TX, WI, GA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading global law firm is seeking a Billing Specialist to support lawyers in the client billing process. This fully remote position requires strong billing experience, proficiency with billing software, and excellent customer service skills. Join a collaborative team that values innovation and culture.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Parental leave

Qualifications

• Minimum of five years of billing experience within a law firm environment.
• Experience with electronic billing software in a law firm setting.
• Professional, cooperative, and positive attitude.

Responsibilities

• Print and edit proformas, prepare invoices, and manage workloads.
• Respond to client billing inquiries and resolve related issues.
• Handle special billing projects and provide excellent customer service.

Skills

Customer service

Attention to detail

Communication

Multi-tasking

Education

Bachelor's or Associate degree

Tools

Outlook

Excel

Elite Enterprise

SAP

Job description

Job Description

We are a global law firm with a strategic focus and momentum. Our industry-focused approach allows us to undertake pioneering work in new areas. Our shared values foster a collegial, team-oriented, and innovative culture. We collaborate across practices, offices, and borders, evolving into a firm that values its culture as much as its clients.

The Billing Specialist supports lawyers in the client billing process. This role is ideally based in Austin, Dallas, Houston, or San Antonio, but we will consider candidates from any US office. The position is fully remote, with the expectation that the individual can attend the office for training, meetings, or as requested by management.

Responsibilities include, but are not limited to:

1. Print and edit proformas
2. Prepare invoices
3. Transmit electronic invoices where appropriate
4. Manage workloads to ensure accurate and timely billing
5. Have a strong understanding of accrual, budget, and rate knowledge in a law firm setting
6. Respond to client billing inquiries and resolve related issues
7. Handle special billing projects and tasks as assigned
8. Provide excellent customer service to legal and administrative personnel domestically and internationally

Please note this job description does not cover all activities, duties, or responsibilities required for this role. Duties may change at any time with or without notice.

Qualifications:

• Minimum of five years of billing experience within a law firm environment
• Proficiency with Outlook and Excel
• Experience with Elite Enterprise and/or SAP billing systems
• Strong written and verbal communication skills
• Bachelor's or Associate degree preferred but not required
• Experience with electronic billing software in a law firm setting
• Superior customer service skills and a team-oriented attitude
• Strong attention to detail and self-motivation
• Ability to multi-task and meet deadlines in a fast-paced environment
• Flexibility to work within firm deadlines and lawyer timeframes
• Professional, cooperative, and positive attitude

Norton Rose Fulbright US LLP offers comprehensive benefits including medical, dental, vision, life, and disability insurance, pre-tax benefits, a 401(k) plan, profit-sharing, fertility benefits, paid time off, parental leave, and holidays.

We are an Equal Opportunity Employer committed to diversity and inclusion. We comply with applicable laws and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Reasonable accommodations are available for applicants with disabilities. For assistance, contact [e-mail].

We use E-Verify in our hiring process to ensure a lawful workforce. For more information, visit the E-Verify website.