Specialist, Advisory Product & Platform

Independent Financial Group, LLC; San Diego (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

On-site fitness center

Company-paid medical insurance

Company-paid life and LTD

401(k) matching

Job summary

Independent Financial Group, LLC in San Diego seeks an Advisory Platform Specialist to support IFG’s advisory ecosystem, including AccessPoint/Envestnet and TAMPs. You will help ensure accurate billing, account administration, advisor onboarding, and platform controls.

Collaborating with Operations, Compliance, Finance, Technology, and Product Consulting, you will drive process improvements and scalable advisor experiences.

Qualifications

• Four-year college degree required.
• FINRA Series 7 license required or ability to obtain within designated timeframe.
• Minimum of two years of financial services industry experience.
• Prior experience with a broker-dealer, registered investment adviser, advisory operations, or wealth management firm preferred.

Responsibilities

• Support daily administration of IFG's advisory product and platform ecosystem, including AccessPoint/Envestnet, custodial platforms, TAMPs, and other third-party systems.
• Administer advisory platform access and account maintenance throughout the advisor lifecycle, including new user setup, representative changes, account reassignment, transitions, and terminations.
• Coordinate advisory account maintenance and exception activity, including trade corrections, share class conversions, rebates, billing corrections, and other account-level changes.
• Monitor advisory accounts and platform activity to ensure accurate billing, complete documentation, appropriate account setup, and timely resolution of exceptions.
• Support relationships with TAMPs, custodians, platform providers, and other Advisory partners, and assist with the implementation and testing of platform enhancements and new capabilities.

Skills

Excel proficiency

Organizational skills

Analytical skills

Written & verbal communication

Ability to work independently

Education

Four-year college degree

Tools

Microsoft Office

Job description

Independent Financial Group (IFG) is seeking an Advisory Product & Platform Specialist to support the firm's growing Advisory business. This individual will be responsible for key day-to-day operational and administrative functions across IFG's advisory product and platform ecosystem, including AccessPoint/Envestnet, Turnkey Asset Management Platforms (TAMPs), custodial relationships, advisory and financial planning billing, account administration, advisor support, and platform controls.

The Specialist will play an important role in ensuring the accuracy, consistency, and efficiency of IFG's Advisory platform. Responsibilities include managing recurring billing and account administration processes, monitoring platform activity and documentation, supporting advisor onboarding and transitions, coordinating issue resolution and remediation, and maintaining appropriate platform access and records.

This position works closely with advisors and internal departments including Operations, Compliance, Finance, Technology, Cashiering, Commissions, and Product Consulting. The Specialist will also support ongoing platform enhancements, advisor training, and initiatives designed to improve operational efficiency, scalability, and the overall advisor experience.

Independent Financial Group, LLC (IFG) is a privately held independent wealth management provider based in San Diego, California. Founded in 2003, IFG supports more than 600 independent financial professionals in over 400 offices nationwide with a comprehensive suite of business solutions. IFG has been widely recognized as a leading independent broker-dealer. In 2025, Financial Advisor magazine listed IFG as the 15th largest national independent broker-dealer and #2 for privately held broker-dealers based on gross revenue. Financial Planning ranked IFG 1st for women as a percentage of producing representatives in 2025 and 7th for financial advisor payout in 2024. InvestmentNews ranked the firm in the top 10 for payout and account assets in 2024. IFG is an eight-time honoree on the Inc. 5000 list of "Fastest-Growing Private Companies in the US," and the San Diego Business Journal ranked IFG #7 among the Largest Private Companies in San Diego in 2022 and 2023.

Job Responsibilities

Advisory Platform and Program Administration

• Support the daily administration of IFG's advisory product and platform ecosystem, including AccessPoint/Envestnet, custodial platforms, TAMPs, and other third-party systems.
• Administer advisory platform access and account maintenance throughout the advisor lifecycle, including new user setup, representative changes, account reassignment, transitions, and terminations.
• Coordinate advisory account maintenance and exception activity, including trade corrections, share class conversions, rebates, billing corrections, and other account-level changes.
• Monitor advisory accounts and platform activity to ensure accurate billing, complete documentation, appropriate account setup, and timely resolution of exceptions.
• Support relationships with TAMPs, custodians, platform providers, and other Advisory partners, and assist with the implementation and testing of platform enhancements and new capabilities.

Advisory Billing and Fee Administration

• Manage recurring advisory billing and fee administration processes across applicable platforms and account types, including validation, reconciliation, adjustments, reimbursements, and coordination with internal departments.
• Monitor and process Financial Planning Agreements and related billing activity, including fee review, agreement validation, and coordination with Commissions and Supervision.
• Review, reconcile, and resolve advisory billing exceptions and fee-related issues to ensure accuracy and timely processing.

Advisor Support and Cross-Functional Collaboration

• Collaborate across Compliance, Operations, Finance, Technology, Cashiering, Commissions, Product Consulting, and other departments to support Advisory initiatives and resolve operational issues.
• Serve as a resource for advisors and internal departments on Advisory products, platforms, and processes, including providing platform training and support to newly transitioned advisors.

Governance, Controls, Process Improvement

• Coordinate remediation of issues identified through Compliance reviews, supervisory findings, audits, billing reviews, or platform controls, including documentation, follow-up, and escalation as appropriate.
• Maintain Advisory product and platform documentation, standard operating procedures, due diligence files, and departmental records to support operational consistency and audit readiness.
• Identify opportunities to improve Advisory processes, controls, documentation, and workflow efficiency, and perform additional project-based responsibilities as assigned.

Qualifications

Education and Experience

• Four-year college degree required.
• FINRA Series 7 license required or ability to obtain within a designated timeframe.
• Minimum of two years of financial services industry experience.
• Prior experience with a broker-dealer, registered investment adviser, advisory operations, or wealth management firm preferred.
• Working knowledge of advisory platforms, investment products, or wealth management operations preferred.

Desired Skills

• Strong understanding of the financial services industry and advisory operations.
• Advanced proficiency in Microsoft Office Suite, particularly Excel.
• Exceptional organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple responsibilities while maintaining accuracy and attention to detail.
• Ability to work independently while collaborating effectively across multiple departments.
• Customer-focused mindset with a commitment to providing outstanding advisor support.

Key Attributes

• High degree of professionalism, integrity, and accountability.
• Strong attention to detail and commitment to accuracy.
• Self-motivated with the ability to manage competing priorities.
• Collaborative team player who contributes to a positive department culture.
• Continuous improvement mindset with a willingness to recommend process enhancements.
• Adaptable and comfortable working in a fast-paced, highly regulated environment.
• Demonstrated ability to maintain confidentiality while handling sensitive business information.

Compensation

• IFG offers a competitive benefits package, including a free on-site fitness center, company-paid medical insurance, company-paid life and long-term disability (LTD) coverage, 401(k) matching, and market-competitive compensation based on experience.