Specialist, Advisor Commission, Finance Operations, Chase Travel

Testing Site - JPMC; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Testing Site - JPMC in Houston, TX is seeking a Specialist, Advisor Commission responsible for calculating independent travel advisor commissions and employee incentives, ensuring timely and accurate payments.

The role audits calculations, tracks payment records, and serves as the payroll contact, requiring strong organization, attention to detail, and collaboration across departments.

Qualifications

• Proficiency with Microsoft Office applications (Outlook, Word, Excel, Teams).
• Ability to work independently and with a team.
• Extremely organized, detail-oriented, and thorough in record-keeping.
• Maintain poise and professionalism while meeting deadlines.
• Adaptable with a sense of urgency to changing needs.

Responsibilities

• Prepares monthly commission calculations for independent travel advisors.
• Audits commission calculations and reports to identify discrepancies.
• Tracks and updates commission payment records.
• Serves as primary payroll commission inquiries contact and researches invoice discrepancies.
• Maintains and updates commission records and files.
• Collaborates with multiple departments to ensure accurate processing of payments.
• Answers commission and financial questions by researching and interpreting data.
• Responds promptly to internal client needs with effective communication.
• Assists with special projects and ad-hoc requests.
• Projects a positive attitude with energy, diplomacy, and creativity in work strategies.
• Embodies FROSCH core values: Respect, Integrity, Excellence, Communication, Commitment, and Delivering the Unexpected.

Skills

Independent work

Team collaboration

Highly organized

Detail-oriented

Deadline driven

Tools

Outlook

Word

Excel

Teams

Job description

As a Specialist, Advisor Commission. You will be responsible for calculating independent travel advisor commissions and employee incentives. In this role you will require strong organizational skills, attention to detail, and the ability to collaborate across departments to ensure accurate and timely processing of commission payments.

Job Responsibilities:

• Prepares monthly commission calculations for independent travel advisors participating in the variable compensation program.
• Audits commission calculations and reports to identify and resolve discrepancies.
• Tracks, documents, and amends commission payment records as needed.
• Serves as the primary point of contact for payroll commission inquiries and research invoice discrepancies.
• Maintains and updates commission records and files.
• Collaborates with multiples departments to ensure accurate processing of commission payments.
• Answers commission and financial questions by researching and interpreting data.
• Responds promptly to internal client needs with excellent communication and follow-up.
• Assists with special projects and ad-hoc requests as assigned.
• Projects a positive attitude with high energy, diplomacy, and creativity in work strategies.
• Embodies FROSCH core values: Respect, Integrity, Excellence, Communication, Commitment, and Delivering the Unexpected.

Required Qualifications, Capabilities, and Skills:

• Demonstrates Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Capable of working both independently and collaboratively within a team.
• Extremely organized, detail-oriented, and thorough in record-keeping.
• Able to maintain poise and professionalism while meeting deadlines.
• Keen sense of urgency and flexibility to adapt to changing needs.

Preferred Qualifications:

• Minimum of 2 Plus years of experience within the travel industry.
• Experience in commission calculation or payroll processing.