Specialist, Admissions & Career Services

Clark-State-College; Springfield (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Clark State College is seeking a Specialist in Admissions & Career Services to serve as a primary contact for students, graduates, and community members for recruitment, outreach, college visits, and career opportunities.

The role involves counseling, coordinating enrollment events and career workshops, and managing recruitment in the Springfield area, including partnership with high schools and Early College Programs. Strong communication and CRM skills are essential.

Qualifications

• 1–3 years of experience in business, industry, or higher education.
• Associate's degree required; Bachelor's degree preferred.
• Valid driver’s license.

Responsibilities

• Build relationships with area school district staff, businesses, college faculty, administration, and students to increase enrollment in pre-college and undergraduate programs.
• Counsel students and families regarding the college search process, admissions, career exploration, financial aid, and registration processes.
• Plan enrollment events, career workshops, and small group tours to develop understanding of the enrollment process and career opportunities.
• Manage an assigned geographic territory, focusing on Logan and Champaign Counties, for undergraduate admissions and Early College Programs.
• Support application integration in the CRM during staff absences in a backup capacity.
• Review resumes, cover letters, references, and other job-search-related documents and assist students and graduates with interview preparation.
• Maintain current knowledge of college programs, tuition assistance programs, activities, career opportunities, and resources to communicate effectively with prospective students.
• Create innovative ways of communicating enrollment and career-related information to the public.
• Utilize the CRM to document, communicate, and track applicants through the enrollment process.
• Collaborate with high school partners within Clark State’s Early College Programs, providing customer service and collaboration to staff, faculty, students, and parents.
• Perform all other duties as assigned by the supervisor.

Skills

Customer service

Communication

Time management

Reliability

Leadership

Teamwork

Technology

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The Specialist, Admissions & Career Services position is a primary point of contact for students, graduates, and the community for the purposes of recruitment, outreach, college visits, career opportunities, internships, and career prep. The Specialist communicates with prospective and current students, as well as alumni on career focused opportunities to meet recruitment and enrollment goals. This position assists in educating faculty, staff, students, and applicants in the value of early career planning and internships. The specialist collaborates with various departments to provide career advising to students and participate in college recruiting events. This position is responsible for managing their recruitment in their designated territory and following up with enrollment leads. The specialist focuses on the recruitment of College Credit Plus students to traditional students including communication campaigns, events, and representing Clark State at events.

Shift: Monday - Friday; 8:00am - 5:00pm. Evenings and weekends, as needed. Location: Springfield Location

• Facilitates and maintains relationships with area school district staff, businesses, college faculty, administration, and students to increase enrollment in pre-college and undergraduate programs.
• Counsels students and families regarding the general college search process, aspects of college life, admissions processes and procedures, career exploration, academic programs, financial aid, career advising, and registration processes.
• Plans and implements enrollment events, career workshops, and small group tours to develop an understanding of the enrollment process and career opportunities, including seminars and workshops on interviewing techniques and other job search skills.
• Manages an assigned geographic territory, focusing on Logan and Champaign Counties, as well as career centers within the service area, for undergraduate admissions and Early College Programs.
• Supports application integration in the CRM during staff absences in a backup capacity.
• Reviews resumes, cover letters, references, and other job-search-related documents and assists students and graduates with interview preparation.
• Maintains current knowledge of college programs, tuition assistance programs, activities, career opportunities, and other resources to effectively communicate with prospective students.
• Creates innovative ways of communicating enrollment and career-related information to the public.
• Utilizes the CRM to document, communicate, and track applicants through the enrollment process.
• Collaborates with high school partners within Clark State’s Early College Programs, providing a high level of customer service and collaboration to staff, faculty, students, and parents.
• Performs all other duties as assigned by the supervisor.

Knowledge and Skills

Experience

One (1) to three (3) years of experience in business and industry or higher education.

Education

Associate's degree required, Bachelor’s degree preferred.

Certificates, Licenses, Registrations

Valid driver’s license

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the college for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills

• Accountability – takes responsibility for one’s own actions including but not limited to completing tasks accurately and on time; arriving at designated work/meeting locations when expected; being prepared to work and participate
• Communication Skills – highly collaborative with excellent communications sills
• Compliance – ability to effectively analyze and interpret mandated policies, procedures, and regulations
• Culture of Care – cultivates a supportive environment by implementing a trauma-informed culture of care
• Customer Service – serves both internal and external customers in an efficient, timely, and pleasant manner; maintains professional appearance
• Ethics – Displays basic business-oriented principles and values; shows honesty and integrity in making decisions and communicating with others
• Leadership – ability to provide leadership of staff; ability to delegate and to hold others accountable in a way that instills confidence and self-respect
• Reliability –completes work in a timely manner with attention to detail; ability to work irregular work hours; ability to be depended upon and to identify and problem-solve
• Team Environment – collaborate effectively with colleagues, fostering a respectful, inclusive, and supportive workplace to achieve the College’s mission, vision, and goals
• Technology – familiar with a variety of software and willing to learn new technologies as needed for upgrades; proficient in Microsoft Office applications
• Time Management – highly organized with strong time management skills and ability to effectively prioritize tasks

Physical Requirements

The work requires minor physical exertion such as short periods of standing, walking over rough, uneven surfaces, some recurring bending, crouching, stooping, stretching, reaching, or similar activities. Job may require recurring lifting of lightweight objects with infrequent bending or stooping alternating with the lighter activities. Job requires minimal agility and dexterity.

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

*Please provide at least three professional references. Personal references will not be contacted.*