Specialist, Accounts Receivable

Panera Bread; St. Louis (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

Panera Bread in Saint Louis, MO, is seeking a Specialist, Accounts Receivable to research and apply customer payments and handle inquiries related to Corporate Catering Accounts and other Panera customers. You will work with IREC/Workday, perform reconciliations, process unapplied payments, generate month-end entries, and support catering teams while delivering Panera Warmth in every interaction.

Strong attention to detail and ERP proficiency are required.

Qualifications

• Associates degree preferred
• Accounts Receivable experience preferred
• Attention to detail, speed and accuracy imperative
• Experience with high-volume workloads
• Excellent communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Proficient in Microsoft Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred

Responsibilities

• Records and reviews customer payments in IREC and Workday to apply to invoices
• Pulls third party/student card payment information and performs reconciliations
• Researches and applies unapplied payments
• Creates month-end journal entries and miscellaneous customer invoices
• Collects outstanding invoices for designated Company and Franchise CCA Customers
• Supports catering teams and delivers excellent customer service
• Responds to inquiries, provides invoice copies, and prepares adjustments
• Produces notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Skills

Attention to detail

Speed and accuracy

Communication skills

Interpersonal skills

Customer service

Problem solving

Independent work

Microsoft Excel

Microsoft Word/Outlook/Teams

Education

Associates degree

Tools

Workday

IREC

Job description

Specialist, Accounts Receivable

Job Purpose

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Location: St. Louis, MO (hybrid)

Duties & Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• Pulls third party/student card payment information from necessary portals and performs reconciliations
• Researches & applies unapplied payments
• Creates month-end journal entries and produces miscellaneous customer invoices
• Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• Supports catering teams and provides excellent customer service to catering customers
• Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
• Produces and provides notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree and previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required.

Working Conditions

• Required travel - 0%

Physical Requirements

• While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports.

Equal Opportunity Employer: Disabled/Veterans

Competitive Pay $40,135- $56,189 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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