Specialist, Accounts Receivable

Panera LLC; United States; Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Panera LLC in Saint Louis, MO, is seeking an Accounts Receivable professional to research and apply customer payments and handle customer requests related to Corporate Catering Accounts and other Panera customers. The role is hybrid, located at the Saint Louis Support Center.

Responsibilities include processing payments in IREC/Workday, reconciling portals, and pursuing outstanding invoices while delivering Panera warmth and service to internal catering teams and external customers.

Qualifications

• Associates degree and previous Accounts Receivable experience a plus.
• Attention to detail, speed, and accuracy is imperative.
• Experience with high volume workloads.
• Proficient in Microsoft Excel, Word, Outlook and Teams.
• Experience with Workday or other large ERPs preferred, but not required.

Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices.
• Pulls third party/student card payment information from portals and performs reconciliations.
• Researches & applies unapplied payments; creates month-end journal entries.
• Collects outstanding invoices for designated range of Company and Franchise CCA Customers.
• Supports catering teams and provides excellent customer service to catering customers.
• Responds to inquiries, invoices requests, and adjustments; researches with cafes.
• Produces notes for management reporting and provides back-up on other receivables processes.

Skills

Attention to detail

High volume workload

Communication skills

Customer service

Independent work

Education

Associate degree

Tools

Workday

ERP systems

Job description

Job Purpose

To research and apply customer payments and handle customer requests and adjustments related to Corporate Catering Accounts and other Panera customers.

Location: St. Louis, MO (hybrid)

Duties & Responsibilities

• Records and reviews customer payments in IREC and Workday systems to apply to proper invoices
• Pulls third party/student card payment information from necessary portals and performs reconciliations
• Researches & applies unapplied payments
• Creates month-end journal entries and produces miscellaneous customer invoices
• Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• Supports catering teams and provides excellent customer service to catering customers
• Responding to customer inquiries, invoice copy requests, performing necessary invoice adjustments and revisions and researching with the cafes while continuing to provide Panera Warmth
• Produces and provides notes for management reporting
• Provides back-up support on other receivables processes
• Escalates issues appropriately

Qualifications (Education & Experience)

Associates degree and previous Accounts Receivable experience a plus

• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Workday or other large ERPs preferred, but not required

Working Conditions

Required travel – 0%

Physical Requirements While performing this job, the incumbent is regularly required to stand, sit, talk, hear & use hands and fingers to operate keyboards

Direct Reports

This position will have approximately 0 direct reports.

Equal Opportunity Employer

Disabled/Veterans

Competitive Pay

$40,135- $56,189 annually The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Saint Louis Support Center

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.