Special Services Coordinator-Case Mgt. - SCPH

ochsner; Luling, New Orleans (TX, LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ochsner Health in Texas is seeking an experienced administrative professional to provide administrative and clerical support, generate data management reports, and perform data analysis. This role serves as a liaison among supervisors, management, staff and consultants, and oversees special projects and programs.

The ideal candidate will have 7 years of professional administrative experience, strong computer skills, knowledge of medical terminology, and excellent written and verbal communication

Qualifications

• Requires a High School diploma or equivalent.
• Associates degree preferred in Business Administration or related field.
• 7 years of professional level administrative experience required.

Responsibilities

• Provide administrative and clerical support.
• Create data management reports and conduct data analysis.
• Act as liaison between supervisor, upper management, staff and consultants.
• Manage special projects, functions and/or programs.
• Develop presentations, handouts and educational tools for administrators.
• Maintain organized record keeping and inventory of supplies.

Skills

Data analysis

Typing

Interpersonal skills

Communication skills

Organizational skills

Time management

Confidential information handling

Travel availability

Keyboard proficiency

Windows applications

Education

High School diploma or equivalent

Associates degree in Business Administration or related field

Tools

Windows applications

Data entry systems

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

This job provides administrative and clerical support, creates data management reports, performs data analysis, acts as a liaison between immediate supervisor, upper management, direct reports and consultants, and manages special projects, functions and/or programs.

Education

• Required - High School diploma or equivalent
• Preferred - Associates degree in Business Administration or related field

Work Experience

• Required - 7 years of Professional level administrative experience.
• Experience maintaining highly confidential and sensitive information.
• Preferred - Supervisory experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information
• Must be proficient with Windows-style applications and keyboard
• Typing proficiency
• Knowledgeable of medical terminology
• Strong interpersonal skills
• Strong verbal and written communication skills
• Good organizational skills
• Good time management skills
• Strong analytical skills
• Basic math skills
• Must be able to work a flexible work schedule (e.g. 24/7, weekend, on call availability).
• Must be able to travel throughout and between facilities.

Job Duties

• Provides project management support.
• Coordinates information/paperwork processing for staff, quality reporting, and committee reports.
• Develops presentations, handouts, and other educational tools requested by administrators.
• Maintains, tracks, and orders supplies/marketing materials as needed for department.
• Complies statistical reports, researches information, performs special projects and completes miscellaneous duties.
• Greets every office visitor in a pleasant and responsive manner; courteously answers and screens incoming calls.
• Develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Heavy Work. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazar