Special Projects, Housekeeping (Full Time)

Fairmont; Waimea/Kamuela (HI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

401(k) retirement plan

Paid holidays / vacation time

Employee discounts at restaurants and

Spa discounts

Job summary

Fairmont Orchid on Hawai‘i Island invites you to join the Special Projects Attendant team. This full-time role focuses on deep cleaning in guestrooms and public areas, with tasks like floor stripping, waxing, buffing, carpet shampooing, and detailed cleaning of walls and fixtures.

You will work with a collaborative Heartists team, maintain grooming standards, and respond to guest requests with professionalism.

Qualifications

• Previous housekeeping experience is an asset.
• Familiarity with cleaning equipment (extractor, buffer, etc.) is preferred.
• Basic understanding of the English language is required.

Responsibilities

• Perform deep cleaning in public areas and guestrooms, including floor stripping, waxing, buffing, carpet shampooing, and cleaning fixtures.
• Vacuum carpets, dust, mop tile and marble floors, and clean walls and furniture.
• Dust and clean walls, baseboards, vents, lights and doors; report damages.
• Maintain guestroom and public area cleanliness and grooming standards.
• Respond to guest requests professionally and promptly.
• Read, understand, and follow department policies.

Skills

Housekeeping experience

Cleaning equipment handling

English basics

Guest service mindset

Teamwork

Tools

Extractor

Buffer

Job description

Special Projects, Housekeeping (Full Time)

• Full-time
• Job-Category: Rooms
• Job Type: Temporary
• Job Schedule: Full-Time

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Preferred provider medical/drug/vision benefits starting at competitive pricesfor employees*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

The Special Projects Attendant will focus on deep cleaning in guestrooms & other public areas around the property.

What you will be doing:

• Perform deep cleaning in public areas & guestrooms including but not limited to; floor stripping, waxing, buffing and polishing, spa facilities, carpet shampooing, striping sidewalks, general deep cleaning of public area furniture, fixtures, artwork and molding.
• Vacuum carpets and rugs, dust mop and wet mop tile and marble floors. Deep clean furniture.
• Dust and clean walls, baseboards, vents, ceiling lights, doors, stall doors, and dust pictures
• Take initiative to add a personalized experience for the guest
• Work effectively and contribute positively to a team
• Cleaning of public restrooms to include sinks, mirrors, chrome fixtures, marble tops, toilets, urinals, fixtures and empty all trash cans; wall receptacles cleaned and all accessories dispensers replenished; check and replenish all soap dispensers
• Report damage or malfunction in hotel rooms/areas
• Respond professionally, politely, and efficiently to requests from guests
• Maintain equipment in a proper state of cleanliness
• Use hands to lift, carry, or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read, understand and follow all department policies

Your experience and skills include:

• Warm and caring personality; previous housekeeping experience is an asset
• Previous experience with cleaning equipment, i.e. extractor, buffer, etc.
• Basic understanding of the English language
• Ability to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Hourly Rate: $27.81 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS