Special Projects Coordinator - Clinical Assistant to the Medical Director

County of Volusia; Gainesville (FL); On-site; USD 60,000 - 95,000; Full time

Job summary

County of Volusia seeks a Clinical Assistant to the Medical Director to lead EMS quality assurance, training, and oversight of personnel. The role requires clinical EMS experience and the ability to coordinate education, evaluate data, and implement improvement plans across the system.

The candidate will work with the county medical director, develop plans, and deliver trainings while ensuring compliance with federal, state, and local laws.

Qualifications

• Seven years of clinical EMS experience with direct patient contact.
• Two of the seven years must include supervisory or training/mentoring duties.
• Bachelor's degree with three years of paramedic ALS prehospital experience if no seven-year path.
• Must possess and maintain a valid driver's license.

Responsibilities

• Reads medical records and cardiac monitor data to assess protocol adherence.
• Communicates with community partners to collect outcome information.
• Analyzes data to identify trends and deviations in EMS care.
• Designs plans to address deficiencies and implements improvement efforts.
• Coordinates meetings and trainings to promote uniform EMS care.
• Collaborates with the medical director and stakeholders to improve system efficiency.
• Prepares and delivers presentations and training exercises for groups.
• Performs other duties as assigned and responds to emergencies.

Skills

Microsoft Office 365

PHI handling

Critical thinking

Verbal & written communication

Independent work

Education

Bachelor's degree in EMS or related field

Paramedic certification (preferred)

Tools

HIPAA/PHI compliance tools

Job description

The Clinical Assistant to the Medical Director is a highly responsible administrative position involved in the management, oversight, and training of personnel within the emergency medical services system. This position is tasked with activities including, but not limited to, quality assurance review and workflow management; medical and non-medical records management and security; development and delivery of education based upon quality assurance findings and physician direction. The ideal candidate is self-motivated and creative with the ability to develop plans to progress the emergency medical services system forward.

(Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.)

• Reads and comprehends documents, including medical records as well as cardiac monitor information, and extrapolates from those records whether the author adhered to or deviated from local protocols and acceptable medical standards of care.
• Communicates with community partners effectively to obtain outcome information to augment an effective quality assurance process.
• Accumulates/gathers data and analyzes the data to identify trends, inconsistencies, deviations, or other irregularities in a scientific manner.
• Designs, develops, and executes a plan to address deficiencies utilizing an independent approach for isolated problems or utilizing a broad approach for systemic problems.
• Coordinates meetings, presentations, and medical trainings to encourage uniform EMS care throughout the system.
• Collaborates with the county medical director/designee, and other system stakeholders to identify objectives and improve system efficiencies and effectiveness.
• Prepares and delivers presentations and conducts training exercises for large groups.
• May be assigned to other county locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Must adhere to federal, state, county, and local ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.

Seven (7) years of clinical experience in an emergency medical setting with direct patient contact, experience as a paramedic in an advanced life support system providing prehospital response or clinical experience equivalent in an emergency care setting. Two (2) of the seven (7) years to include experience in a supervisory or training/mentoring role in which interacting with subordinates was routine.

OR

Bachelor's degree and three (3) years of clinical experience as a paramedic in an advanced life support system providing prehospital response or clinical experience equivalent in an emergency department care setting. Two (2) of the three (3) years to include experience in a supervisory or training/mentoring role in which interacting with subordinates was routine.

A comparable amount of education, training, or experience may be substituted for the minimum requirements.

Must possess and maintain a valid driver's licenseat time of hire.

Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter.

The preferred candidate, having met the requirements, will have experience with quality assurance/improvement projects; and will have recent experience (i.e., within 90 days prior to this job posting) working as an emergency care provider. They will also have a true understanding of how prehospital medicine works and experience with both fire based and third-party service ambulance transport systems.

• Knowledge of Microsoft Office 365.
• Knowledge of the constraints, processes, and laws in handling protected health information (PHI).
• Knowledge of federal, state, and local laws, regulations, and policies specific to all facets of emergency medical services delivery.
• Ability to apply critical thinking and prioritize, address, and resolve deficiencies or problems.
• Ability to express ideas clearly and concisely, verbally and in writing, to groups and individuals.
• Ability to work independently.
• Ability to read and comprehend medical reports and documents and extrapolate medical information/procedures.
• Ability to work under stressful conditions.
• Ability to interact effectively with others.

ADA Requirements:

Physical Demands: Sedentary work. Ability to see, hear, talk. Visual acuity (peripheral vision and depth perception) is necessary to operate a motorized vehicle. Finger dexterity. Ability to lift 20 pounds.

Environmental Demands: Inside work.

Mental Demands: Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform advanced mathematical functions. Ability to speak publicly and extemporaneously, conversant in policies, techniques, and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems.

Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.

Veterans' preference is provided to qualified applicants pursuant to State law.