Special Programs Coordinator - Springfield Technical Community College

Springfield Technical Community College; Springfield (MA); On-site; USD 65,000 - 70,000; Full time

Job summary

Springfield Technical Community College is seeking a Special Programs Coordinator for the Center for Access Services. This role oversees the Ram Mini Mart, food security initiatives, and nutrition education programs.

Responsibilities include coordinating operations, budgeting, grant administration, and developing counseling resources to support student persistence and success. Requirements include a Bachelor's degree in a related field and at least 3 years of relevant experience, with strong

Qualifications

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or related field with 3 years of experience.
• Experience in nutrition education, food pantry operations, office management, and event planning.
• Knowledge of FERPA regulations and confidentiality.
• Strong written and oral communication, interpersonal and organizational skills.
• Ability to collect data and produce periodic program reports.

Responsibilities

• Coordinate Ram Mini Mart operations and provide basic needs through the program.
• Assess student needs related to food insecurity and connect to college/community resources.
• Serve as ServSafe Manager and ensure compliance with highest food safety standards.
• Collaborate with external food pantry partners and donors to secure nutritious food.
• Manage referrals and maintain professional customer service across interactions.
• Develop and facilitate nutrition and food security education events and activities.
• Maintain daily operations logistics, inventory, reporting, and data collection.

Skills

Food security ops

Grant administration

Program management

Event planning

Customer service

Education

Bachelor's degree in Education/related field

Tools

ServSafe

Pantry Soft

Colleague CRM

Google Workspace

Zoom

Microsoft 365

Job description

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

The Center for Access Services (CAS) is dedicated to helping students overcome non-academic barriers impacting their ability to persist in their educational journey. By increasing self-sufficiency through direct support and resource referrals, CAS aims to support college efforts to improve completion and graduation rates. CAS works to address food insecurity, including the management and operation of the Ram Mini Mart to help students with supplemental groceries, personal hygiene products, and other basic necessities.

Under the general supervision of the Director, the Special Programs Coordinator coordinates and oversees the operations of the Ram Mini Mart, food security/hunger awareness initiatives and events, and nutrition education programs. This position is responsible for administrative work, coordinating events, activities and operations, assisting with budget planning and grant administration, assessing food security and implementing strategies that promote student persistence and success.

Job responsibilities include but are not limited to:

• Coordinates a special program/project pertaining to an assigned department or division Provide students with supplemental groceries, personal hygiene products and other basic needs through the Ram Mini Mart.
  • Assess student needs related to food insecurity and provide college and community supports and resources to address barriers to their educational success.
  • Serve as the ServSafe Manager, supervise all interactions within the Ram Mini Mart to ensure compliance with the highest food safety standards, including compliance with the Department of Health.
  • Work closely with external food pantry partners and donors to secure nutritious food and other basic needs.
  • Manage a high volume of incoming referrals while maintaining patience and a heightened level of professionalism and customer service.
• Develop and facilitate formal and informal nutrition and food security/hunger education events aimed at teaching practical nutrition, basic cooking skills, meal planning, food safety, and food budgeting in accordance with USDA's MyPlate and current dietary guidelines.
  • May include, but is not limited to: cooking demonstrations, tabling events, workshops, presentations, classroom visits, etc.
  • Create accessible, engaging visual aids, handouts, and presentation materials to enhance the learning experience.
• Performs administrative tasks associated with department activities.
  • Manage and oversee daily operations of the Ram Mini Mart logistics, including inventory procurement, stocking and distribution; maintaining safety standards; collecting and compiling statistical data, etc.
  • Drafts monthly, semester, and/or annual reports on program usage, event/initiative assessment and opportunities for improvement.
• Interacts with various agencies/individuals (i.e. - attends meetings and participates on committees; communicates with supervisor, employees, other departments, students, faculty, other academic institutions, local businesses, employment agencies, community organizations, the public, outside agencies, and other individuals to coordinate activities, review status of work, exchange information, or resolve problems).
• Coordinates assigned staff, work studies, volunteers, etc. (i.e. - Assist staff with gaining ServSafe Certification prior to working at the Ram Mini Mart; monitor all certificates of completion on a semesterly basis; instructs workers in performance of duties according to established standards; plans/implements training activities; plans the work of others; prioritizes, assigns, reviews, and coordinates work; assists with recruiting, interviewing, selecting work studies, volunteers, etc.).
• Maintains professional knowledge in applicable areas including food safety, distribution and operations (i.e. - maintains a working knowledge of the assigned area; researches new trends and advances in the profession; reads professional literature; attends conferences, workshops, and training sessions).
• Performs miscellaneous tasks (i.e. - participates in meetings, college committees and professional development activities, etc.)
• Performs other duties and responsibilities related to those listed above, which do not alter the basic level of the position.

Requirements:

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years of experience and/or training involving nutrition education, food pantry operations, office management, customer service, curriculum development, grant administration, program/project management, event planning, administrative work in an academic environment; or an equivalent combination of education, training, and experience.
• Tasks require the ability to exert light physical effort in sedentary to light work, but which will involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight in warehouse, office and pantry settings.
• Knowledge of laws/policies pertaining to food safety standards.
• A working knowledge of database applications and software.
• Experience with data collection and compiling statistical information.
• Ability to build rapport and maintain effective, collaborative working relationships with students, internal and external colleagues, and community partners.
• Possess strong written and oral communication, interpersonal, time-management, prioritization, customer service and organizational skills.
• Ability to maintain confidentiality and adhere to FERPA regulations.
• Ability to work well with a diverse group of individuals, traditionally underrepresented or under-served, first-generation, low-socioeconomic, or non-traditional populations.
• Must be team oriented and detail oriented.

PREFERRED REQUIREMENTS:

• A Master's degree in social work, nutrition, dietetics, or related discipline.
• Credentials in Dietician or Nutrition Education
• Five(5)years of demonstrated experience in nutrition education, food pantry operations, office management, customer service, and/or higher education.
• Proficiency in computer applications and higher education data software systems, including, but not limited to: Pantry Soft, Colleague CRM, Google Platforms, Zoom, and Microsoft 365 (Outlook, Teams, Word, OneNote, Excel, PowerPoint, SharePoint).
• Experience working with and supporting a culturally diverse student population and a demonstrated commitment to equity.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $65,370 - $69,557; actual salary will be commensurate with academic background and experience per the MCCC Collective Bargaining Agreement.
Benefits: Yes
Union: MCCC
Grant Funded:No
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

All available positions are located at:www.stcc.edu/about-stcc/employment which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.

**Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at [e-mail], the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

EQUAL OPPORTUNITY STATEMENT:

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.