Special Order Clerk

O'Reilly Auto Parts; Springfield (MO); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance customer and team relations while processing store requests. In this role, you will utilize your interpersonal skills and automotive knowledge to manage part requests effectively. You'll engage with factories and stores, ensuring accurate information relay and pricing quotes. This position offers competitive wages, a comprehensive benefits package, and opportunities for career growth. Join a dynamic team where your contributions will make a significant impact on customer satisfaction and operational efficiency.

Benefits

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth Opportunities

Qualifications

• Good interpersonal and communication skills are essential.
• Experience with O'Reilly systems and automotive knowledge required.

Responsibilities

• Process store requests and maintain customer relations.
• Quote merchandise prices and answer calls from stores.

Skills

Interpersonal Skills

Written Communication

Oral Communication

Numerical Aptitude

Teamwork

Automotive Knowledge

Tools

O'Reilly Computer Programs

Job description

Process store requests on items sourced from factories or O'Reilly distribution centers.

ESSENTIAL JOB FUNCTIONS

1. Create, develop, and maintain good customer and team member relations.
2. Process part requests by calling factories or researching web sites.
3. Relay information back to the store via computer or phone.
4. Review various computer programs for factory requirements, standard packaging, dollar minimums, shipping requirements, etc.
5. Figure and quote merchandise selling price, store price, freight charges, etc. by using computer, factory quotes, and company percentages.
6. Answer phone calls from stores and factories.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

1. Good interpersonal skills.
2. Good written and oral communication skills.
3. Good aptitude for dealing with number sequences.
4. Must be able to work as a team.
5. Experience with O'Reilly/Ozark departments, stores, paperwork, and computer programs.
6. Automotive knowledge.

Total Compensation Package:

1. Competitive Wages & Paid Time Off
2. Stock Purchase Plan & 401k with Employer Contributions Starting Day One
3. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
4. Tuition Educational Assistance Programs
5. Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.