Special Operations Administrator (m/f/d)
Nordex Group
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Job summary
Nordex Group in West Branch, IA is seeking a Special Operations Administrator to support the Special Operations team with administrative, systems, reporting, and logistics tasks across North America. You will manage service orders, ensure data accuracy, and assist in major component exchanges and special operations projects.
The role requires a minimum of 2 years in administration or project coordination, SAP experience, and strong organizational skills.
Qualifications
- Requires a High School Diploma or GED with an Associate degree preferred.
- Minimum 2 years of admin, operations support, or project coordination experience.
- ERP experience with SAP is preferred; strong data accuracy skills.
Responsibilities
- Create, maintain, and update Service Orders and documentation.
- Ensure accuracy of operational data in company systems.
- Monitor and follow up on open Service Orders and project actions.
- Support reporting through data collection, validation, and analysis.
- Coordinate documentation for project execution, closeout, and compliance.
Skills
Education
Tools
Job description
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REQUISITION ID: 13661
LOCATION: West Branch, IA, US, 52358
DEPARTMENT: Administration
Do you want to be part of an agile team where colleagueship truly matters?
As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.
The role of Special Operations Administrator directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Special Operations Administrator, you will provide administrative, systems, reporting, and operational support to the Special Operations team. This role is responsible for ensuring the accuracy and integrity of service order data, supporting project documentation, coordinating logistics activities, and assisting in the successful execution of major component exchanges and special operations projects throughout North America.
- Create, maintain, and update Service Orders (SOs) and associated documentation.
- Ensure accuracy and completeness of operational data within company systems.
- Monitor, track, and follow up on open Service Orders and project-related actions.
- Support reporting activities through data collection, validation, and analysis.
- Coordinate documentation required for project execution, closeout, and compliance purposes.
- Assist with logistics planning for major component exchanges, tooling, equipment, and transportation needs.
- Support crane coordination and special operations project activities.
- Maintain records in accordance with company procedures and regulatory requirements.
- Collaborate with field teams, coordinators, and internal stakeholders to resolve documentation and data discrepancies.
- Assist with continuous improvement initiatives by identifying process gaps and supporting corrective actions.
- Ensure accurate tracking and reporting of Special Operations activities, costs, and project status.
- Provide administrative support to the Special Operations team as required.
- High School Diploma or GED required.
- Associate degree, vocational training, or related education preferred.
- Minimum 2 years of administrative, operations support, project coordination, or related experience.
- Strong organizational skills with exceptional attention to detail.
- Experience working within ERP systems; SAP experience preferred.
- Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Customer-focused mindset with the ability to work collaboratively across departments.
- Experience in renewable energy, industrial services, construction, or field operations environments preferred.
- Ability to travel up to 75% as business needs require.
- Ability to obtain and maintain a valid passport and travel throughout the United States and Canada.
- Driving is an essential function of the job. Must possess a full valid driver's license and be insurable under our auto insurance policy. This position will be subject to periodic driver's abstract checks to confirm continued insurability.
- Demonstrate a strong understanding of and commitment to safety protocols and procedures.
- Ensure compliance with all safety regulations and company policies.
- Proactively identify and mitigate potential safety hazards.
- Properly use applicable safety equipment, including but not limited to eye protection, hearing protectors, steel-toe boots, and hard hats. Loose-fitting clothes and jewelry are not permitted.
- Communicate effectively with team members and management to ensure a safe working environment.
- Speak and understand English fluently to effectively communicate safety and job-related information, follow safety instructions, and collaborate with English-speaking supervisors and team members
- Paid Time Off - Three (3) weeks accrued (120 hours)
- Medical & Pharmacy Insuran ce with multiple options to best meet your needs
- Health Savings Account (HSA) with Employer Contribution
- Flex Spending Account (FSA)
- Vision Insurance
- Short-Term / Long-Term Disability Insurance
- Life and AD&D Insurance
- 401(k) with Employer Match
- Student Debt Repayment
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Calm Subscription
- Legal Plans
- Spot Pet Insurance
- Auto and Home Insurance
- And much more...
*Offers may vary by location and eligibility.
Nordex adheres to a policy of equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
We are committed to creating an environment and culture in which Diversity and Inclusion is recognized as a true opportunity and value for the organization. We welcome you to learn more by visiting this link: Diversity & Inclusion - Nordex SE
The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40years. With more than 57GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400employees the opportunity for international and intercultural cooperation.
We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex
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