Special Operations Administrator (m/f/d)

Nordex Group; West Branch (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Medical & Pharmacy Insurance

Health Savings Account (HSA)

Flex Spending Account (FSA)

Vision Insurance

Disability Insurance

Life and AD&D Insurance

401(k) with Employer Match

Tuition Reimbursement

Student Debt Repayment

Job summary

Nordex Group in West Branch, IA is seeking a Special Operations Administrator to support the Special Operations team with admin, systems, reporting, and project coordination across North America. You will manage service orders, ensure data accuracy, assist logistics, and help with major component exchanges and project execution.

This role requires a high school diploma or GED, SAP or ERP exposure, and strong organizational, analytical, and communication skills.

Qualifications

• High School Diploma or GED required.
• Associate degree, vocational training, or related education preferred.
• Minimum 2 years of administrative, operations support, or project coordination experience.
• Strong organizational skills with attention to detail.
• ERP experience; SAP preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication.
• Customer-focused and collaborative cross-department work.
• Experience in renewable energy, industrial services, construction, or field operations preferred.
• Willingness to travel up to 75% and possess valid passport.

Responsibilities

• Create, maintain, and update Service Orders and related documents.
• Ensure data accuracy and completeness in company systems.
• Monitor open Service Orders and project actions; follow up as needed.
• Support reporting through data collection and analysis.
• Coordinate project documentation for execution, closeout, and compliance.
• Assist with logistics planning for major component exchanges and equipment needs.
• Support crane coordination and special operations activities.
• Maintain records per procedures and regulatory requirements.
• Collaborate with field teams and stakeholders to resolve data discrepancies.
• Identify process gaps and support corrective actions.
• Provide administrative support to the Special Operations team and monitor costs/status.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Analytical thinking

Team collaboration

English fluency

Travel flexibility

Education

High School Diploma or GED

Associate degree or vocational training

Tools

SAP

Microsoft Excel

Microsoft Word

Outlook

Job description

Special Operations Administrator (m/f/d)

REQUISITION ID: 13661

LOCATION: West Branch, IA, US, 52358

DEPARTMENT: Administration

Do you want to be part of an agile team where colleagueship truly matters?

As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.

POSITION SUMMARY

The role of Special Operations Administrator directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Special Operations Administrator, you will provide administrative, systems, reporting, and operational support to the Special Operations team. This role is responsible for ensuring the accuracy and integrity of service order data, supporting project documentation, coordinating logistics activities, and assisting in the successful execution of major component exchanges and special operations projects throughout North America.

WHAT YOU’LL DO

• Create, maintain, and update Service Orders (SOs) and associated documentation.
• Ensure accuracy and completeness of operational data within company systems.
• Monitor, track, and follow up on open Service Orders and project-related actions.
• Support reporting activities through data collection, validation, and analysis.
• Coordinate documentation required for project execution, closeout, and compliance purposes.
• Assist with logistics planning for major component exchanges, tooling, equipment, and transportation needs.
• Support crane coordination and special operations project activities.
• Maintain records in accordance with company procedures and regulatory requirements.
• Collaborate with field teams, coordinators, and internal stakeholders to resolve documentation and data discrepancies.
• Assist with continuous improvement initiatives by identifying process gaps and supporting corrective actions.
• Ensure accurate tracking and reporting of Special Operations activities, costs, and project status.
• Provide administrative support to the Special Operations team as required.

WHAT YOU HAVE

• High School Diploma or GED required.
• Associate degree, vocational training, or related education preferred.
• Minimum 2 years of administrative, operations support, project coordination, or related experience.
• Strong organizational skills with exceptional attention to detail.
• Experience working within ERP systems; SAP experience preferred.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Customer-focused mindset with the ability to work collaboratively across departments.
• Experience in renewable energy, industrial services, construction, or field operations environments preferred.
• Ability to travel up to 75% as business needs require.
• Ability to obtain and maintain a valid passport and travel throughout the United States and Canada.
• Driving is an essential function of the job. Must possess a full valid driver's license and be insurable under our auto insurance policy. This position will be subject to periodic driver's abstract checks to confirm continued insurability.

Nordex places the highest priority on the safe operations of its business. As such, we are seeking a candidate who is committed to maintaining and promoting safety standards at all times. The ideal candidate must:

• Demonstrate a strong understanding of and commitment to safety protocols and procedures.
• Ensure compliance with all safety regulations and company policies.
• Proactively identify and mitigate potential safety hazards.
• Properly use applicable safety equipment, including but not limited to eye protection, hearing protectors, steel-toe boots, and hard hats. Loose-fitting clothes and jewelry are not permitted.
• Communicate effectively with team members and management to ensure a safe working environment.
• Speak and understand English fluently to effectively communicate safety and job-related information, follow safety instructions, and collaborate with English-speaking supervisors and team members

We believe our employees are our greatest assets at Nordex. In addition to the opportunity to make our world a little more sustainable we offer you a total rewards program* designed to recognize and reward the dedication, hard work, and commitment of our team members. We are proud to offer a comprehensive package that aligns with our core values ofRespect, Integrity, Colleagueship, and Ownership.

Financial Benefits

• Paid Time Off - Three (3) weeks accrued (120 hours)
• Medical & Pharmacy Insuran ce with multiple options to best meet your needs
• Health Savings Account (HSA) with Employer Contribution
• Flex Spending Account (FSA)
• Vision Insurance
• Short-Term / Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) with Employer Match
• Student Debt Repayment
• Tuition Reimbursement
  

Wellbeing, Family Planning, and Voluntary Benefits

• Employee Assistance Program (EAP)
• Calm Subscription
• Legal Plans
• Spot Pet Insurance
• Auto and Home Insurance
• And much more…

*Offers may vary by location and eligibility.

Equal Opportunity:

Nordex adheres to a policy of equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DEI:

We are committed to creating an environment and culture in which Diversity and Inclusion is recognized as a true opportunity and value for the organization. We welcome you to learn more by visiting this link: Diversity & Inclusion - Nordex SE

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40years. With more than 57GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex