Special Handling & Compliance Specialist

Stillman Law Office (MI, MD, DE, DC, MA, NH, CT, VA & OH); Farmington Hills (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Stillman Law Office in Farmington Hills, Michigan, is looking for a Special Handling Team Member to join their team. The successful candidate will oversee processes that support consumers, ensuring high standards in the regulated financial services industry.

The role requires engaging with team members to meet client expectations and drive continuous improvement. Candidates should possess strong organizational skills, be detail-oriented, and have experience in administrative tasks, along with excellent communication capabilities. Preferred qualifications include being an Associate and having Paralegal experience.

Qualifications

• Experience in administrative task handling and process development is preferred.
• Proficient in Microsoft Office Suite.
• Ability to work in a team environment while adhering to firm standards.

Responsibilities

• Oversee processes that support clients’ consumers in the financial services industry.
• Review information and determine appropriate next steps for inquiries.
• Engage team members to meet and exceed client expectations.

Skills

Well organized and detail oriented

Ability to multi-task

Team player

Strong written and oral communication skills

Education

Associate (Preferred)

Paralegal: 1 year (Preferred)

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Stillman Law Office in Farmington Hills, Michigan, is looking for a Special Handling Team Member to join their team. The successful candidate will oversee processes that support consumers, ensuring high standards in the regulated financial services industry.

The role requires engaging with team members to meet client expectations and drive continuous improvement. Candidates should possess strong organizational skills, be detail-oriented, and have experience in administrative tasks, along with excellent communication capabilities. Preferred qualifications include being an Associate and having Paralegal experience.