Special Event Coordinator

Castaway; Burbank (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid Sick Time

Accrued Paid Vacation Time

401(k) with employer match

Employee Meals

Employee Assistance Program (EAP)

Referral program

Career advancement

Job summary

Castaway in Burbank, CA is seeking a Special Events Coordinator to plan and execute private events, serving as the liaison between clients, the culinary team, and operations.

The role requires strong organizational skills, attention to detail, and excellent communication, with Delphi experience as a must.

A background in hospitality and event logistics, plus the ability to balance client relationships with seamless execution, makes you a great fit.

Qualifications

• Minimum 2 years of experience in catering, event coordination, or hospitality management.
• Proficiency in Delphi is required.
• Knowledge of catering operations, event planning, and banquet service standards.
• Strong organizational, multitasking, and time-management skills.

Responsibilities

• Serve as the primary liaison between clients, culinary teams, and event operations.
• Consult with clients to understand their vision, preferences, budget, and any dietary restrictions.
• Plan menus in collaboration with the Executive Chef to ensure every event reflects the client's goals and theme.
• Coordinate logistics with vendors such as florists, rental companies, and entertainment providers.
• Communicate with the Banquet Manager to organize event staffing and ensure smooth execution.
• Oversee event setup, service, and breakdown, ensuring all details are executed to standard.
• Manage billing, contracts, and payments, ensuring all deposits and balances are collected before the event.
• Provide event diagrams and ensure all details are communicated clearly to internal teams.
• Collect feedback and handle post-event follow-up to ensure client satisfaction.

Skills

Communication

Organizational abilities

Multitasking

Time management

Tools

Delphi

MS Office

Outlook

POS systems

Job description

Company Overview:Named one of Travel + Leisure's \"Best Date Spots in America\", Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top \"Most Romantic Restaurants in LA\" by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC.Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!Top-Notch BenefitsPaid Sick Time renewed yearlyAccrued Paid Vacation TimeManagement Referral Program with up to a $4,000 payout for qualifying management positionsEmployee MealsEmployee Assistance Program (EAP) to support work-life balanceMORAL (PRIDE) Program – rewarding employees who exemplify company valuesNumerous opportunities for growth and advancementFull-time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, and a 401(k) with annual employer match after 12 monthsClear path for career advancementPlus more!Pay: $ 23-$26/ hourJob SummaryThe Special Events Coordinator is responsible for planning, coordinating, and executing private events, ensuring a flawless and memorable experience for every guest. Acting as the liaison between clients, the culinary team, and operations, the Catering Coordinator oversees every detail-from initial inquiry to post-event follow-up.This position requires strong organizational skills, attention to detail, excellent communication, and proficiency in Delphi. The ideal candidate has a passion for hospitality, a strong understanding of event logistics, and the ability to balance client relationships with operational execution.ResponsibilitiesServe as the primary liaison between clients, culinary teams, and event operations.Consult with clients to understand their vision, preferences, budget, and any dietary restrictions.Plan menus in collaboration with the Executive Chef to ensure every event reflects the client's goals and theme.Coordinate logistics with vendors such as florists, rental companies, and entertainment providers.Communicate with the Banquet Manager to organize event staffing and ensure smooth execution.Oversee event setup, service, and breakdown, ensuring all details are executed to standard.Manage billing, contracts, and payments, ensuring all deposits and balances are collected before the event.Provide event diagrams and ensure all details are communicated clearly to internal teams.Collect feedback and handle post-event follow-up to ensure client satisfaction.QualificationsMinimum 2 years of experience in catering, event coordination, or hospitality management.Proficiency in Delphi is required.Knowledge of catering operations, event planning, and banquet service standards.Strong organizational, multitasking, and time-management skills.Excellent written and verbal communication abilities.Professional demeanor and ability to maintain positive relationships with clients and team members.Strong computer skills (MS Office Suite, Outlook, POS systems).Ability to work flexible hours, including evenings, weekends, and holidays as needed.Physical DemandsAbility to stand and walk for extended periods during events.Lift and carry up to 25–30 lbs as needed.DisclaimerThe above description reflects the general scope and nature of work performed; it is not intended to be a complete list of all responsibilities, duties, and skills required for the position.Equal Opportunity EmployerWe are an Equal Opportunity Employer and recognize that our people are our finest asset. We provide equal employment opportunities to all individuals regardless of race, color, religion, belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation, or any other classification protected by law.Specialty Restaurants Corporation maintains a drug-free workplace.