Special Event Assistant - Columbus, Ohio

LAZ Parking; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Special Event Assistant to create a welcoming atmosphere for customers in Columbus, Ohio. This role involves greeting clients, assisting with parking, and ensuring customer satisfaction through excellent service. The ideal candidate will possess strong customer service skills, communicate effectively, and work well in a team. If you thrive in dynamic environments and enjoy helping others, this opportunity offers a chance to shine in a supportive and engaging workplace.

Qualifications

• Strong customer service experience required.
• Ability to communicate professionally and effectively.

Responsibilities

• Greet customers and create a welcoming atmosphere.
• Assist customers in lobbies and direct traffic.
• Promote good customer relations with a friendly demeanor.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Team Building

Timeliness

Education

High School Diploma or GED

Job description

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Base pay range

$15.00/hr - $15.00/hr

The Spirit Of The Position

The Special Event Assistant greets and creates a welcoming atmosphere for our customers and clients.

Principal Job Duties

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude; develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Flag customers into parking facilities and surface lots, creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Work with or without supervision.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

Requirements

Education: High school diploma or GED required.

Experience: Strong customer service experience.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend English.
• Open to feedback, differing opinions, and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described are representative of those needed to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer and participates in E-Verify.