Special Assets: Commercial Workout Officer I

Commercial Alliance; Troy (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision benefits

Life Insurance

Paid Time Off including vacation, sick

Employee Assistance Program

401k Match

Tuition Reimbursement

Job summary

Commercial Alliance seeks a detail‑oriented Relationship Manager 1 to support its Special Assets team in Troy, MI. You will monitor and service commercial loans, review financials, collateral, and documentation, and help implement workout strategies under senior guidance.

The role requires 1–3 years in commercial credit or related financial services, strong analytical skills, and proficient MS Office use. Join a team focused on responsible asset management and borrower communications.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field.
• 1-3 years of experience in commercial credit, commercial lending, loan servicing, collections, underwriting, loan review, banking, or related financial services role.
• Basic understanding of financial statement analysis, ratios, collateral concepts, repayment capacity, and commercial loan documentation.
• Ability to calculate figures and amounts such as interest, percentages, ratios, proportions, and related lending calculations.

Responsibilities

• Assist with monitoring and servicing commercial loans transferred to Special Assets, including criticized, classified, delinquent, or otherwise deteriorating credits.
• Review borrower financial information, loan approvals, memorandums, credit reports, tax returns, rent rolls, collateral records, and loan documentation to identify issues requiring follow-up.
• Maintain workout files, account status reports, action plans, follow-up timelines, and supporting documentation for assigned credits.
• Assist with preparation of risk rating recommendations, default or demand correspondence, collection memos, workout proposals, and borrower communication summaries.
• Follow up with borrowers, attorneys, appraisers, property managers, environmental consultants, creditors, lending staff, and other third parties to obtain documentation or status updates.
• Participate in borrower meetings, collection calls, site visits, collateral inspections, and workout discussions; prepare clear notes and action items following the interaction.
• Support basic collateral analysis, guarantor review, repayment capacity analysis, and development of workout or exit strategy alternatives.
• Assist senior workout personnel with SBA-related servicing, liquidation, guaranty purchase, recovery, and documentation requirements, as applicable.
• Help coordinate legal, foreclosure, bankruptcy, and recovery activities under the guidance of senior workout personnel and counsel.
• Ensure assigned work is completed in accordance with Credit Union/CUSO policies, procedures, documentation standards, and applicable statutory and regulatory requirements.

Skills

Commercial credit

Lending knowledge

Financial analysis

Credit administration

Documentation & reporting

Interpersonal skills

Education

Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field

Tools

Excel

Word

Outlook

Job description

Commercial Alliance seeks a detail‑oriented Relationship Manager 1 to support its Special Assets team in Troy, MI. You will monitor and service commercial loans, review financials, collateral, and documentation, and help implement workout strategies under senior guidance.

The role requires 1–3 years in commercial credit or related financial services, strong analytical skills, and proficient MS Office use. Join a team focused on responsible asset management and borrower communications.