Special Assets Admin Assistant - Loan & Compliance Support

Happy State Bank; Cabot, Northern (AR, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Happy State Bank in Cabot, AR seeks a Special Assets Administrative Assistant I to provide clerical support to the Special Assets Department, assisting with payments, reporting, and file maintenance.

This role collaborates with loan officers and customers, updates databases, mails demand letters, and processes loan adjustments while adhering to BSA/AML and compliance trainings. Strong organizational and math skills are required to manage reports and documentation efficiently.

Qualifications

• High school diploma or GED with related experience or on-the-job training.
• Ability to read and write routine reports and correspondence.
• Experience with clerical/administrative tasks in a financial setting is a plus.

Responsibilities

• Coordinate contact with customer and loan officer to arrange payment on accounts.
• Update Special Asset database.
• Prepare and mail past due/demand letters upon request from lenders.
• Manage loan adjustment form process for each region.
• Update problem loan status reports.
• Prepare monthly special assets reports.
• Perform quality assurance reviews.
• Scan files into bank imaging system.
• Complete required BSA/AML training and other compliance training.
• Perform any other related duties as required or assigned.

Skills

Administrative skills

Communication skills

Mathematical skills

Critical thinking skills

Education

High school diploma or GED

Tools

Accounting software

Database

PowerPoint

Job description

Happy State Bank in Cabot, AR seeks a Special Assets Administrative Assistant I to provide clerical support to the Special Assets Department, assisting with payments, reporting, and file maintenance.

This role collaborates with loan officers and customers, updates databases, mails demand letters, and processes loan adjustments while adhering to BSA/AML and compliance trainings. Strong organizational and math skills are required to manage reports and documentation efficiently.