Speakeasy Bartender | PM

Omni Hotels & Resorts; Louisville (KY); Presencial; USD 17 000 - 28 000; Tempo integral

Resumo da oferta

Omni Hotels & Resorts in Louisville, KY seeks a Speakeasy Bartender (PM shift) to provide efficient, friendly service at all times, maintain a clean, professional appearance and ensure guests at the bar are satisfied promptly.

Responsibilities include greeting guests, knowledge of food and beverage offerings, bar setup, handling transactions in MICROS, upselling wine, spirits and beer, and upholding legal alcohol service.

Qualificações

• Minimum 1 year bartending experience in a high-volume casual/sports bar environment.
• Knowledge of wine, spirits, and beer, including pours and mixology.
• Previous cash handling experience.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers.
• Ability to input information accurately into MICROS.
• Ability to handle stressful situations with a calm and welcoming demeanor.
• Ability to work cohesively with co-workers within and outside of your department.
• Ability to prioritize and follow up on guest requests in a fast-paced environment.
• Excellent customer service, service recovery and problem solving skills.
• STAR certification.
• Food Handlers certification.
• Ability to work a variety of shifts, including weekends and holidays.
• Move, lift, and carry up to 50 pounds; stand for long periods.

Responsabilidades

• Acknowledge and greet guests; anticipate needs and respond to inquiries.
• Must know all food and beverage offerings.
• Maintain bar cleanliness and organization.
• Provide silverware and condiments as needed.
• Clean and reset bar area after guests depart or drinks prepared.
• Proper bar setup and breakdown; triple sink procedures.
• Communicate professionally with management, kitchen and serving staff.
• Contribute to a professional workplace; support FOH and BOH teams.
• Ensure responsible alcohol service per legal requirements.

Conhecimentos

Bartending

Customer service

Communication

Teamwork

Upselling

Wine, spirits & beer knowledge

Fast-paced environment

MICROS input

Formação académica

STAR certification

Food Handlers certification

Ferramentas

MICROS system

Descrição da oferta de emprego

Speakeasy Bartender | PM

Overview:

The Speakeasy Bartender willprovide efficient friendly customer service at all times and to maintaina clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.

Responsibilities:

• Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.
• Must have full knowledge of food and beverage offerings.
• Monitor and maintain bar cleanliness, sanitation and organization of bar area.
• Properly provide silverware and condiments prior to food being presented at bar area.
• Clean and resetting of bar area as guests depart or preparation of drink is completed.
• Proper bar setup and break down.
• Triple sink procedures.
• Communicate with management, kitchen staff, and serving staff professionally at all times.
• Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff.
• Ensures responsible service of alcohol by following all legal requirements including carding and consumption.
• Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system. Maintains guest tabs and processes payment promptly.
• Monitors pars.
• Must have experience selling/up selling.
• Must have knowledge of wine, spirits and beer.
• Must be able to work in a fast paced team environment.

Qualifications:

• Minimum 1 year bartending experience required in a high volume casual/sports bar environment.
• Developed knowledge of wine, spirits, and beer, to including appropriate pours and mixology.
• Previous cash handling experience required.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, in person and on the phone.
• Ability to accurately and efficiently input information into MICROS.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
• Excellent customer service, service recovery and problem solving skills.
• Must be STAR certified.
• Must be Food Handlers certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting.
• Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.