Spare Parts Specialist

US641 Valmet, Inc.; Beloit (WI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Company-funded pension

Job summary

Valmet is seeking an Account Specialist to serve as the customer contact for accounts, facilitating all inside sales functions. The role includes providing technical support and quotations for spare parts and general customer support.

Requirements include an Associate's Degree and 3–5 years of customer service or technical capacity experience, preferably in the pulp and paper industry. Background checks and pre-employment screenings apply.

Qualifications

• Associate's Degree from a two year college in business or engineering or related field.
• 3 to 5 years customer service experience or experience in a technical capacity.
• Experience in the pulp and paper industry preferred.

Responsibilities

• Receive customer inquiries for spare parts and direct communication from mills or internal teams.
• Identify specific parts using Valmet documentation systems.
• Provide technical applications and customer quotations for spare parts.
• Provide technical support for spare part coordinators, customers, and other sales personnel.

Skills

Customer service

Technical support

Quotations

Education

Associate's degree

Tools

Valmet documentation systems

Job description

Are you looking to move your career forward?

Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.

The Account Specialist will serve as the customer contact for accounts, facilitating all inside sales functions. Primarily providing technical support and quotations and for spare parts and general customer support.

• Receive customer inquiries for spare parts and through direct communication from mills or through other internal teams.
• Identify specific parts utilizing Valmet documentation systems.
• Provide technical applications and customer quotations for spare parts.
• Provide technical support for spare part coordinators, customers, and other sales personnel.

Requirements

Associate's Degree from a two year college in business or engineering or related field; 3 to 5 years customer service experience or experience in a technical capacity, preferably in the pulp and paper industry; or equivalent combination of education and experience.

We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.Join the team! www.valmet.com/careers

Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.