Spanishspeaking Patient Care Navigator MA Preferred

Doral Medical and Multi Specialty Facility LLC; New York (NY); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Supportive, team-oriented clinic environment

Training provided on all programs and services

Opportunity to grow in a patient-centered practice

Job summary

Doral Medical and Multi Specialty Facility LLC is seeking a Patient Care Navigator in New York, NY, to support patients in their healthcare journey. In this role, you will guide and educate patients about services like Remote Patient Monitoring and Chronic Care Management. The ideal candidate should have a Medical Assistant background and strong communication skills to connect with patients effectively, ensuring they feel supported and informed. A proactive approach and a passion for helping others are essential for this position.

Qualifications

• Experience in a patient-facing healthcare role.
• Ability to explain things simply and clearly.
• Comfortable teaching patients and demonstrating devices.

Responsibilities

• Help patients navigate their care options in a simple, clear, and supportive way.
• Connect patients to programs like Remote Patient Monitoring and Chronic Care Management.
• Build real relationships with patients to enhance their experience.

Skills

Strong communication skills

Patient care navigation

Teaching patients

Organized and proactive

Education

Medical Assistant (MA) background preferred

Job description

Overview

New Role: Patient Care Navigator (MA Preferred)

Rate: $25–$27 per hour

Helping patients feel supported, informed, and connected every step of the way.

We’re looking for a Patient Care Navigator who genuinely enjoys helping people and guiding them through their healthcare journey.

In this role, you’ll be the bridge between our patients and the programs we offer, making sure they feel confident, educated, and supported both before and after their visits. You’ll introduce patients to services like Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Advanced Primary Care Management (APCM), Home Care, and Adult Day Care, helping them access the care that fits their needs best.

This is a hands-on, patient-facing role for someone who is kind, approachable, and loves educating others.

Responsibilities

• Guide & Support Patients – Help patients navigate their care options in a simple, clear, and supportive way
• Connect patients to programs like RPM, CCM, APCM, Home Care, and Day Care services
• Be a go-to person patients can trust for answers and direction

• Educate & Empower – Explain our programs in a way that’s easy to understand
• Show patients how to use devices (like RPM equipment) when needed
• Make sure patients feel confident managing their care

• Prepare & Follow Up – Review patient schedules ahead of time to identify who may benefit from certain programs
• Check in with patients before or after visits to guide next steps
• Ensure no patient “falls through the cracks”

• Coordinate Care – Help patients schedule appointments and services
• Assist with Primary Care Provider (PCP) changes if needed
• Work closely with providers and team members to ensure smooth care transitions

• Create a Great Experience – Build real relationships with patients
• Bring positive energy and compassion into every interaction
• Make every patient feel seen, heard, and cared for

Qualifications

• Medical Assistant (MA) background preferred
• Experience in a patient-facing healthcare role
• Strong communication skills, you can explain things simply and clearly
• Comfortable teaching patients and demonstrating devices
• Organized, reliable, and proactive

Who You Are

• Naturally kind and patient
• Easy to talk to and approachable
• Passionate about helping people
• A problem-solver who takes initiative
• Eager to learn, we’ll train you on everything you need

Why Join Us

• You’ll make a real impact in patients’ lives every day
• Supportive, team-oriented clinic environment
• Training provided on all programs and services
• Opportunity to grow with a modern, patient-centered practice