Onsite Medical Assistant - Care Coordinator

CompuGroup Medical Dentalsysteme; Knoxville, San Antonio (TN, TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Personal Time Off

Work-life balance

Job summary

CompuGroup Medical invites applications for an Onsite Medical Assistant-Care Coordinator to support Medicare RPM/CCM patients. This hands-on, field-facing role focuses on high-engagement care, structured outreach, and accurate documentation, ensuring patients stay on their personalized care plans.

You'll conduct health checks, educate on RPM device use, and maintain patient progress within EHRs. Monday–Friday on-site schedule with benefits and opportunities in a digital health-forward

Qualifications

• Active National Certified Medical Assistant (NCMA/NRMA) credentials preferred.
• Minimum 2 years healthcare-related experience.
• Minimum 1 year in Chronic Care Management services.
• Strong communication and interpersonal skills.
• Comfortable with high-volume outbound calling.
• Willingness to work on-site Monday–Friday.

Responsibilities

• Make 60+ outbound calls per day to eligible patients using our dialer system.
• Accurately document all call outcomes utilizing multiple client EHR and other systems.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Explain RPM program benefits in clear, patient-friendly language.
• Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details.
• Conduct structured health assessments and follow personalized care plans tailored to each patient.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.
• Obtain and document verbal enrollment consent per program requirements.
• Track and document patient progress accurately and consistently.

Skills

Outbound calling

Communication skills

Interpersonal skills

EHR proficiency

Care coordination

Education

National Certified Medical Assistant (NCMA/NRMA)

Tools

Dialer system

EHR software

Job description

Create the future of e-health together with us by becoming an Onsite Medical Assistant - Care Coordinator

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare's Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions - helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring. This on-site role offers a stable Monday through Friday schedule with no evening or weekend commitments.

Your Contribution:

• Make 60+ outbound calls per day to eligible patients using our dialer system
• Accurately document all call outcomes utilizing multiple client EHR and other systems.
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Explain RPM program benefits in clear, patient-friendly language
• Schedule and order RPM devices, educate patients on proper usage, and confirm patient contact details.
• Conduct structured health assessments and follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Obtain and document verbal enrollment consent per program requirements
• Track and document patient progress accurately and consistently

Your Qualification:

• Active National Certified Medical Assistant Required (To expedite the hiring process, please upload NCMA/NRMA credentials)
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Management services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency
• Willingness to work on-site during regular business hours, Monday-Friday

What you can expect from us:

• Salary: $20/hr
• Monday-Friday schedule: Enjoy a consistent Monday-Friday schedule with no night or weekend shifts. Work-life balance matters here - you'll have your evenings and weekends free.
• Purpose : Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities : We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security : We offer a secure workplace in a crisis-proof market.
• All-round benefits package : Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.

We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.