SpanishEnglish Covered CaMedical Enrollment Counselor

GIVE FOR A SMILE; Garden Grove (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Paid time off

Training & development

Job summary

Give For a Smile is seeking a bilingual Covered California/Medi‑Cal Enrollment Counselor to lead outreach events and educational workshops for Latino families in Orange, LA, and the Inland Empire. The role requires fluency in English and Spanish and involves presenting content in both languages.

You will enroll clients via portals, verify statuses, coordinate activities, build partnerships, and maintain accurate records.

Qualifications

• Two years of experience with monolingual/bilingual Latino communities.
• Ability to coordinate outreach and educational activities.
• Experience with enrollment processes is a plus.

Responsibilities

• Conduct outreach events and educational workshops in English and Spanish.
• Perform Medi-Cal, BenefitsCal, and Covered California enrollments.
• Identify sites and groups for activities and coordinate enrollments.
• Maintain records and reports of outreach, education, and enrollment activities.

Skills

Bilingual English/Spanish

Community outreach

Education

College degree

Tools

Zoom

Canva

MS Teams

MS Outlook

Job description

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Training & development

Position Summary

Under the direct supervision of the Program Director, the Covered CA/Medical Enrollment Counselor will conduct outreach events, educational workshops, and Medi-Cal, BenefitsCal, and Covered CA enrollments for the Latino community and families in Orange, LA, and IE counties in English and Spanish. The applicant must be fluent in English and Spanish.

Essential Duties & Responsibilities Identifies and secures potential sites and groups to conduct outreach and provide educational activities in the assigned county or region.

Outreach/Education Activities

Organize workshops in person and online using Zoom.

Perform outreach activities at diverse locations for Latino communities eligible for Medi-Cal, Benefit's Cal, and/or Covered CA.

Deliver educational material and help keep Latino communities informed regarding new laws and propositions regarding Medical eligibility. Enrollment activities:

Enrollment activities

Access different providers' portals to perform enrollments, verify status, and maintain client retention in their selected health plans.

Coordinate currently established enrollment activities.

Request and follow up with forms and reports CHWs must submit after every activity performed.

Establish new collaborative/partnerships.

Attend meetings on behalf of GFAS.

Maintain and submit timely, accurate, up-to-date records and files on all outreach, education, and enrolment conducted, including any documentation regarding the requirements for eligibility and compliance with services.

Maintains consistent and constant communication with the Program Director when requested regarding all program components and attends scheduled meetings with the program team.

• Be computer savvy. Able to set up and use Zoom for meetings; use Canva to develop publishing materials; use MS Teams for internal communication; and use MS Outlook to perform basic functions such as sending, creating, and/or replying to emails.
• Flexible schedule for some of the outreach activities is after hours
• Have reliable transportation

Minimum Qualifications

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty, such as being technically inclined and able to work with technology. You must also be able to surf the Internet using different internet browsers and devices such as Laptops, Tablets, and/or computers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education

College degree.

Experience

A minimum of two (2) years of experience working with monolingual and/or bilingual Latino communities.

Certificates, Licenses and Registrations

Valid certification from the State of California as a Covered California and MediCal/BenefitsCal enrollment counselor. Upon selection, we will provide training if you do not have these certifications.

Valid California Driver’s License and basic liability insurance.

Language Skills

Ability to read, analyze, and interpret general reports, procedures, or regulations.

Ability to complete basic reports and write basic business correspondence.

Ability to effectively present information and respond to questions from individuals, groups, and the general public in English and Spanish. Because of the population served, the ability to read, write, and speak in English and Spanish is required.

Computer Skills

Basic computer skills for data entry, sending and receiving email, calendar scheduling, creating folders, having login credentials, and being acquainted with password and security procedures to protect and save data.

Travel Requirements

Ability to travel locally within the assigned region as required. Ability to travel to multiple locations in one day within the designated region as assigned.