Spanish-Speaking Personal Banker — Branch

PNC Financial Services Group, Inc.; Chicago (IL); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health benefits

Total rewards package

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. in Chicago, IL is seeking a Branch Banker to deepen customer relationships and deliver proactive sales and service.

You will drive utilization of PNC solutions, engage customers through outbound calls and lobby interactions, and collaborate with ecosystem partners to grow share of wallet. This in-office role requires Spanish fluency, emphasizes risk-aware operations, and includes a competitive base salary with incentives.

Qualifications

• Requires an Associates or equivalent degree and related experience or product knowledge; typically 3+ years experience.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.
• No specific certifications required.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow share of wallet and drive revenue.
• Position PNC solutions to meet customer needs and deliver tailored financial guidance.
• Engage customers through outbound calls, teller interactions, and lobby engagement.
• Educate customers on managing financial transactions using available tools and resources.
• Adhere to policies and manage risk with sound judgment.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies Banking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Chicago, IL is seeking a Branch Banker to deepen customer relationships and deliver proactive sales and service.

You will drive utilization of PNC solutions, engage customers through outbound calls and lobby interactions, and collaborate with ecosystem partners to grow share of wallet. This in-office role requires Spanish fluency, emphasizes risk-aware operations, and includes a competitive base salary with incentives.