Spanish-Speaking Luxury Vehicle Customer Advisor

TP Greece; United States; Remote; USD 23,000 - 31,000; Full time

Benefits offered by this job

Relocation support

Competitive salary

Referral program

Health benefits

Training

Growth opportunities

CSR initiatives

Greek language courses

Great Place to Work

Job summary

TP Greece represents a world-renowned luxury vehicle manufacturer and seeks a customer support specialist to accompany customers throughout their ownership journey. You will resolve inquiries, manage service appointments, and ensure interactions reflect premium standards.

Fluency in Spanish (C1) and strong English (B2+) communication are essential, along with a passion for helping customers. The role includes relocation support, a competitive salary, health benefits, and opportunities for

Qualifications

• Fluency in Spanish (minimum C1 level)
• Good command of English (B2 level or higher)
• Excellent verbal and written communication skills
• Strong customer-oriented mindset and a genuine passion for helping people
• Good computer literacy and confidence navigating digital tools and platforms
• Familiarity with Android and iOS mobile applications
• Interest in the automotive industry is considered a plus
• Driver’s license and geographical awareness will be considered advantageous

Responsibilities

• Deliver outstanding customer support across multiple channels
• Assist customers with service and maintenance appointments, vehicle-related inquiries, and roadside assistance requests
• Provide support for connected vehicle services, mobile applications, infotainment systems, and subscription-based features
• Handle customer cases and complaints with professionalism, empathy, and a solution-oriented mindset
• Coordinate appointments, service arrangements, courtesy vehicle requests, and customer follow-ups
• Identify customer concerns and elevate complex issues to specialized teams when required
• Maintain accurate customer records and contribute to continuous improvement of service quality

Skills

Spanish (C1)

English (B2+)

Communication

Customer focus

Computer literacy

Android apps

iOS apps

Automotive interest

Driver's license

Geographical awareness

Job description

TP Greece represents a world-renowned luxury vehicle manufacturer and seeks a customer support specialist to accompany customers throughout their ownership journey. You will resolve inquiries, manage service appointments, and ensure interactions reflect premium standards.

Fluency in Spanish (C1) and strong English (B2+) communication are essential, along with a passion for helping customers. The role includes relocation support, a competitive salary, health benefits, and opportunities for