Bilingual Loan Specialist (Spanish Speaking)

OneMain Financial Group; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to help customers access affordable financing for life’s expenses. The role rewards hard work with a defined career path and professional development opportunities in a supportive environment.

You will earn competitive compensation with incentives and have the chance to advance toward leadership roles. Primary duties include guiding customers through loan processes, maintaining compliance, and collaborating with multiple departments via

Qualifications

• High School Diploma or GED.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual Spanish a plus.

Responsibilities

• Effectively multitask and adapt to dynamic role requirements, delivering timely and efficient service.
• Exceed customer expectations through empathy and encouragement while meeting individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, tailoring solutions.
• Manage the life cycle of loans, including collections activities, while complying with relevant laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a passion for achievement with a proactive, goal-oriented attitude.
• Educate customers on optional insurance products, ensuring thorough understanding of loans and terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to help customers access affordable financing for life’s expenses. The role rewards hard work with a defined career path and professional development opportunities in a supportive environment.

You will earn competitive compensation with incentives and have the chance to advance toward leadership roles. Primary duties include guiding customers through loan processes, maintaining compliance, and collaborating with multiple departments via