Spanish-Speaking Customer Support Specialist

TalentPop App; Arkansas; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Spanish-Speaking Customer Support Specialist to join their remote team. This role involves assisting Spanish-speaking customers through calls and chats, ensuring high-quality service and effective problem resolution. Ideal candidates are bilingual, have customer service experience, and are eager to contribute to a collaborative environment.

Benefits

Competitive pay with annual reviews

Paid time off for rest and personal time

Monthly health stipend

Performance-based bonuses

Fully remote, permanent work-from-home setup

Qualifications

• Minimum 1 year of experience in customer service or a related field.
• Fluent in written and spoken Spanish and English.
• Experience with e-commerce or CRM platforms is a bonus.

Responsibilities

• Deliver top-tier support in both Spanish and English through voice and chat.
• Troubleshoot issues and provide effective resolutions.
• Build strong relationships through clear and empathetic communication.

Skills

Communication

Problem-Solving

Tools

Gorgias

Zendesk

Shopify

Job description

Spanish-Speaking Customer Support Specialist

Join to apply for the Spanish-Speaking Customer Support Specialist role at TalentPop App.

Now Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from Home

Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast-paced, remote-first team that values growth, communication, and customer satisfaction, this opportunity is for you.

What You’ll Be Doing

As a Customer Support Specialist, you will be the first point of contact for our Spanish-speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.

Key Responsibilities

• Deliver top-tier support in both Spanish and English through voice and chat
• Troubleshoot issues and provide effective resolutions with a customer-first mindset
• Build strong relationships through clear and empathetic communication
• Work closely with teammates to deliver consistent and high-quality service
• Provide customer feedback to help us improve tools and processes

What We’re Looking For

• Minimum 1 year of experience in customer service or a related field
• Fluent in written and spoken Spanish and English
• Excellent communication and problem-solving skills
• Experience using tools like Gorgias, Zendesk, Shopify, or similar is a plus
• Ability to remain calm, composed, and effective under pressure
• Experience with e-commerce or CRM platforms is a bonus

Tech Requirements

• Personal computer or laptop with a minimum i5 processor
• Reliable internet connection with at least 15 Mbps upload and download speeds

Perks And Benefits

• Competitive pay with annual reviews
• Paid time off for rest and personal time
• Monthly health stipend
• Performance-based bonuses
• Fully remote, permanent work-from-home setup

Bring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth. Apply now and make a lasting impact with every interaction.