Spanish-Speaking Consumer Lending Specialist

Advance America, Cash Advance Centers, Inc.; Gainesville (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a career‑oriented CLSS to deliver exceptional customer service while achieving sales goals across branch and online channels. You will work to build relationships, explain loan terms, and drive growth with compliant practices.

The role requires strong math, cash handling, and the ability to educate customers on financial solutions. A High School diploma is required; some college is preferred, and bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required; one year in sales/retail/banking/collections preferred.
• Strong math skills and the ability to count cash; excellent verbal communication skills.
• Ability to read, write, evaluate and explain complex loan terms and product features.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques.
• Deliver exceptional customer experience while managing the consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute community marketing initiatives to generate growth.
• Demonstrate company core values and maintain compliance with policies and regulations.

Skills

Sales

Customer service

Marketing

Account management

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America, Cash Advance Centers, Inc. is seeking a career‑oriented CLSS to deliver exceptional customer service while achieving sales goals across branch and online channels. You will work to build relationships, explain loan terms, and drive growth with compliant practices.

The role requires strong math, cash handling, and the ability to educate customers on financial solutions. A High School diploma is required; some college is preferred, and bilingual Spanish is a plus.