Spanish Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy MD; Spain (TX); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Signing bonus

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking B2B Solutions Consultant for Bulgaria. You will be the primary contact for international clients, delivering expert Spanish-speaking B2B support and consulting to resolve technical and operational inquiries.

Join a premium global team with relocation to Bulgaria, competitive salary, paid training, health insurance, and performance-based bonuses. This role requires native Spanish, fluency in English, and EU citizenship or passport.

Qualifications

• Spanish: native or fluent
• English: professional proficiency
• Experience in B2B Customer Support Services or similar client-facing environment
• Strong problem-solving skills
• Proactive mindset and long-term career focus

Responsibilities

• Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions
• Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve inquiries
• Manage client relationships to ensure high levels of satisfaction and service excellence
• Collaborate with internal teams to refine service processes and enhance B2B support interactions
• Analyze client performance data to provide actionable insights and tailored recommendations
• Maintain detailed documentation of all client communications and service resolutions in the CRM
• Participate in workshops to stay updated on industry best practices

Job description

Spanish Speaking B2B Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO services, we specialize in placing exceptional professionals into rewarding roles that foster both career growth and cultural enrichment.

Job Overview

We are currently seeking a dynamic professional for our Spanish Speaking B2B Solutions Consultant position in Bulgaria. This role is an incredible opportunity to advance your career within the fast-paced Customer Support Services industry, serving as a critical point of contact for international business clients while enjoying a premium lifestyle in one of Europe's most vibrant capitals.

Key Responsibilities

• Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions
• Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve technical and operational inquiries
• Manage client relationships proactively to ensure high levels of satisfaction and service excellence within the Customer Support Services sector
• Collaborate with internal teams to refine service processes and enhance the overall quality of B2B support interactions
• Analyze client performance data to provide actionable insights and tailored recommendations that drive mutual business success
• Maintain detailed documentation of all client communications and service resolutions within the company's CRM system
• Participate in regular workshops to stay updated on industry best practices for professional Customer Support Services

Requirements

• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Professional proficiency in English to collaborate with our diverse international team
• Previous experience in B2B Customer Support Services or a similar client-facing environment is highly valued
• Strong problem-solving skills and the ability to maintain composure in a high-pressure, professional setting
• A proactive mindset and a desire to build a long-term career through one of the most exciting Spanish-speaking jobs currently available in Europe

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success in the Spanish Speaking B2B Solutions Consultant position in Bulgaria
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate a smooth move for those seeking jobs in Bulgaria
• Attractive Monthly Performance Bonus based on individual and team excellence
• €1,500 Signing Bonus (one-time) for new hires
• Exposure to a multi-cultural working environment in a city known for its rich history and modern business growth

Life in Bulgaria

Sofia is rapidly becoming the premier destination for professionals looking for high-quality jobs in Bulgaria. With a unique blend of ancient history, a vibrant nightlife, and a breathtaking natural landscape provided by the Vitosha mountain, Bulgaria offers an unparalleled lifestyle. You will experience a temperate climate and a cost of living that allows for a premium standard of life while working in the heart of the Balkans.

Moving to Bulgaria is a transformative experience, and our dedicated relocation team ensures that your transition is seamless. From the delicious local cuisine to the welcoming community of expatriates, you will find that living in Bulgaria is as rewarding as the career opportunities found here. Join our team and discover why so many talented individuals are choosing to build their future in this flourishing country.