Spanish Healthcare Interpreter, PRN

Atrium Health; Winston-Salem (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading healthcare institution as a Healthcare Interpreter, where you will play a vital role in ensuring equal access to care for Limited English Proficient patients. This position is essential for bridging communication gaps and fostering understanding between patients and healthcare providers. You'll leverage your language skills and cultural knowledge to enhance patient experiences and outcomes. This role offers the chance to work in a dynamic environment that values diversity and inclusion, making a real difference in the lives of those you serve. If you are passionate about language access and healthcare, this opportunity is perfect for you.

Qualifications

• 3 years of related experience required; national medical interpreter certification preferred.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire.

Responsibilities

• Provide language access through in-person, telephone, and video interpreting.
• Educate caregivers on cultural implications related to patient care.

Skills

Medical Terminology Knowledge

Cultural Competency

Interpersonal Communication

Language Pair Competency

Education

High School Diploma

Bachelor's Degree

Tools

Interpreting Technology

Job description

Overview

At Atrium Health Wake Forest Baptist, we take pride in offering a dynamic and fulfilling work environment. Joining our team means becoming an essential part of a leading healthcare institution that is committed to providing exceptional patient care and advancing medical research.

Job Summary

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.

Position Highlights:

• Shift Schedule:PRN, may include holidays
• Department: Linguistic
• Location: Winston Salem, NC

Requirements:

• High school diploma required.
• 3-year related experience required. Bachelor’s degree preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

The Successful Candidatewill assume responsibility for a variety of functions, which include, but are not limited to:

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient’s and family’s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare.
• Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.