Healthcare Interpreter Spanish

Advocate Health; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Advocate Health in Charlotte, NC, seeks a Healthcare Interpreter for a full-time 32-hour-per-week role, Monday through Friday at Atrium Health Myers Park and Atrium Health North Park in the greater Charlotte area. The interpreter ensures equal access by serving as linguistic and cultural intermediary in the healthcare encounter.

Requires 1 year of related experience, knowledge of medical terminology, high school diploma, and completion of a 40-hour Medical Interpretation Training within 1 year

Qualifications

• 1 year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• High school diploma required. Bachelor's degree preferred.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Skills

Language interpretation

Medical terminology

Healthcare experience

Interpreter assessment

Education

HS Diploma

Bachelor's preferred

NMI Certification preferred

40-hour Training within 1 year

Language Assessment

Job description

This is a full time, 32 hour per week position, working Monday through Friday at Atrium Health Myers Park and Atrium Health North Park in the greater Charlotte area. The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter.

Education, Experience and Certifications

• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• High school diploma required. Bachelor's degree preferred.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities